Site Operations Leader: Reverse Logistics & P&L

ReturnPro; Fort Worth (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

ReturnPro in Fort Worth, TX, is seeking an Assistant General Manager to co-lead site-level operations in a high-volume reverse logistics environment.

You will partner with the General Manager to run the floor, own the numbers, build the team, and drive profitability while maintaining safety and compliance.

This hands-on leadership role rewards accountability, operational excellence, and people development in a fast-growing industry.

Qualifications

• Bachelor's degree in business, logistics, supply chain, or related field or 2+ years of warehouse/logistics management experience.
• Hands-on experience in reverse logistics, distribution, or high-volume processing environments.
• Track record managing multi-program or multi-shift operations.
• P&L exposure: budget prep, cost control, and performance reporting.
• Experience with WMS platforms, handheld scanners, and data-driven operations.
• Familiarity with OSHA, EPA regulations, and safety compliance.

Responsibilities

• Partner with the GM to drive day-to-day facility operations across all programs, maintaining throughput, accuracy, and team performance against ReturnPro targets.
• Own UPH/CPU performance across all warehouse activities: receiving, check-in, testing, put-away, pick, pack, and ship.
• Analyze operational data to identify root causes of performance gaps, build improvement plans, and execute with urgency.
• Maintain cadence across a 200,000 sq ft facility operating under unique SLAs per customer program.
• Monitor Days on Hand, yield, and cost-per-unit; elevate deviations and respond proactively.
• Support budget preparation, P&L management, and general ledger oversight to control costs and drive profitability.

Skills

Analytical mindset

Process improvement

People leadership

Communication

Organization & detail

Education

Bachelor's degree in business/logistics or related field

Job description

ReturnPro in Fort Worth, TX, is seeking an Assistant General Manager to co-lead site-level operations in a high-volume reverse logistics environment.

You will partner with the General Manager to run the floor, own the numbers, build the team, and drive profitability while maintaining safety and compliance.

This hands-on leadership role rewards accountability, operational excellence, and people development in a fast-growing industry.