Reverse Logistics Field Specialist: Data-Driven Ops Leader

Electrolux Home Products, Inc.; Lancaster (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Holiday and vacation

401(k) plan

Tuition reimbursement

Employee discounts

Job summary

Electrolux Home Products, Inc. is seeking a Reverse Logistics Field Specialist to lead the returns program and improve key KPIs across a regional RDC network.

This onsite role in Lancaster, TX requires data-driven problem solving, strong collaboration with cross-functional teams, and travel to distribution centers and customer locations as needed. You will train teams, drive process standardization, and implement damage reduction and inventory optimization initiatives while ensuring compliance

Qualifications

• Bachelor's degree preferred.
• Minimum 5 years of relevant work experience in a supply chain role.
• Intermediate level proficiency in MS Office (Word, Excel, PowerPoint, Project).
• EMS Green Gear Certification (or equivalent) preferred.
• Strong analytical rigor including root cause analysis and KPI development.
• Ability to travel up to 25%.

Responsibilities

• Own and analyze Reverse Logistics KPIs, identify trends, quantify impact, and drive corrective actions.
• Manage travel schedules and conduct regular visits to RDCs, customer locations, and sites for audits or follow-up on issues.
• Build and maintain relationships with RDCs and cross-functional partners.
• Serve as escalation point for operational, quality, compliance, customer and system issues.
• Partner with RDCs to develop damage reduction, inventory optimization, and scrap reduction initiatives.
• Review dashboards and audits to identify risks and improvement opportunities.
• Lead damage reduction through data-driven analysis and stakeholder collaboration.
• Work with Quality teams to evaluate packaging design and improvements.
• Provide ongoing training, coaching, and influence RDC teams to reinforce best practices.
• Identify and implement process improvements across Reverse Logistics operations.
• Review and refine guidelines to support standardization and efficiency.
• Foster a culture of inclusion, teamwork, and continuous improvement.

Skills

Supply chain experience

Analytical reasoning

Influencing skills

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Project

Job description

Electrolux Home Products, Inc. is seeking a Reverse Logistics Field Specialist to lead the returns program and improve key KPIs across a regional RDC network.

This onsite role in Lancaster, TX requires data-driven problem solving, strong collaboration with cross-functional teams, and travel to distribution centers and customer locations as needed. You will train teams, drive process standardization, and implement damage reduction and inventory optimization initiatives while ensuring compliance