Site Operations Leader

Paycom - ATS; Santa Fe (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

Paycom - ATS in Santa Fe, NM is seeking a Site Leader to run day-to-day operations, attain sales and profit goals, hire and train staff, and uphold company values, policies, culture, and brand standards at all times. Lead site operations, manage labor and expenses, ensure safety, follow procedures, maintain a clean, safe site, and drive memberships and loyalty programs to enhance guest experience.

You will respond to fluctuations in business flow, deliver high levels of customer service, and

Qualifications

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Provide excellent customer service at all times to ensure guest satisfaction.
• Lead the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms).
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Manage labor, expenses, chemical/supply utilization.
• Ensure the location is staffed for business every day.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment /Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.
• Hiring/Promoting/Termination

Skills

Organization

Time management

Communication

Education

High school diploma or equivalent

Job description

Paycom - ATS in Santa Fe, NM is seeking a Site Leader to run day-to-day operations, attain sales and profit goals, hire and train staff, and uphold company values, policies, culture, and brand standards at all times. Lead site operations, manage labor and expenses, ensure safety, follow procedures, maintain a clean, safe site, and drive memberships and loyalty programs to enhance guest experience.

You will respond to fluctuations in business flow, deliver high levels of customer service, and