Site Operations Lead - Grow & Lead Field Teams

flagshipinc; Lexington (KY); On-site; USD 61,000 - 75,000; Full time

Job summary

Flagship Facility Services in the United States is seeking a hands-on manager to take ownership of accounts and grow them to their full potential. You will oversee field crews, manage operations, and nurture long-term customer relationships.

Key duties include leading a high-performance team, ensuring quality and safety, and coordinating with senior leadership to implement growth plans and process improvements. The role emphasizes accountability and proactive client engagement.

Qualifications

• Prior management experience in building maintenance or service industries.
• Ability to communicate professionally with employees, peers and leadership.
• Bilingual English/Spanish preferred.

Responsibilities

• Manage day-to-day field crew operations to meet contracts.
• Ensure inventory of supplies, materials, and equipment.
• Collaborate with VP Operations on growth plans and processes.
• Motivate and lead a high-performance team.
• Oversee quality, safety and on-time delivery.

Skills

Effective communication

Customer service

Team leadership

Bilingual EN/ES

Industry knowledge

Microsoft Office

Proprietary software

Best practices

Independent & team

Tools

Microsoft Office

Proprietary software

Job description

Flagship Facility Services in the United States is seeking a hands-on manager to take ownership of accounts and grow them to their full potential. You will oversee field crews, manage operations, and nurture long-term customer relationships.

Key duties include leading a high-performance team, ensuring quality and safety, and coordinating with senior leadership to implement growth plans and process improvements. The role emphasizes accountability and proactive client engagement.