Site Operations Lead: ERP & Customer-Facing Tools Expert

US-Tool-Group-; Jamestown (ND); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life Ins.

401K plan

Tuition reimbursement

Paid holidays

Job summary

US Tool Group seeks a Site Manager to oversee daily site operations in Jamestown, ND. You will address customer concerns, supervise staff, and ensure safety and training across the team.

The role requires strong ERP experience, project management skills, and excellent communication with customers and suppliers. You will coordinate with receiving on deliveries, investigate discrepancies, and contribute to quotes when needed.

Qualifications

• Experience interacting with high-level customer contacts; customer service excellence.
• Experience with purchasing and ERP systems; strong written and oral communication.
• Supervisory experience leading a team; strong time management and project management.

Responsibilities

• Oversee all site operations and address customer concerns promptly.
• Ensure employees are trained and working safely; coach and develop staff.
• Discipline employees per company handbook and manage team performance.
• Interact with receiving personnel on deliveries; investigate inventory discrepancies.
• Report issues to Program Manager and assist with developing quotes as needed.
• Coordinate with customers and suppliers on project management aspects.
• Perform other duties as assigned.

Skills

Customer liaison

Customer service

Purchasing

ERP systems

Windows OS

Communication skills

Project management

Cutting tools knowledge

Industrial vending

Supervisory skills

Time management

Tools

ERP software

Windows operating system

Job description

US Tool Group seeks a Site Manager to oversee daily site operations in Jamestown, ND. You will address customer concerns, supervise staff, and ensure safety and training across the team.

The role requires strong ERP experience, project management skills, and excellent communication with customers and suppliers. You will coordinate with receiving on deliveries, investigate discrepancies, and contribute to quotes when needed.