Customer Site Operations Manager

US Tool Group; Livonia (MI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

US Tool Group is seeking a on-site Site Operations Leader at a major automotive manufacturing facility in Livonia, MI. The role oversees daily site operations, ensures safety and training, and collaborates with staff, customers, and suppliers to manage projects and inventory.

The ideal candidate has strong communication, supervisory experience, and a solid background in inventory management and ERP systems to support cost-saving initiatives and quotes as needed.

Qualifikationen

• Experience interacting with and presenting to high-level customer contacts.
• Experience in contract compliance.
• Experience with purchasing and ERP systems.
• Inventory management experience.
• Strong knowledge of windows-based operating system and software.
• Strong written and oral communication skills.
• Experience working with and managing cross functional teams.
• Technical knowledge of cutting tools and MRO products.
• Knowledge of industrial vending equipment.
• Demonstrated supervisory skills and experience leading a team of at least 10 members.

Aufgaben

• Oversee all site operations.
• Address customer concerns in a timely manner.
• Ensure employees are properly trained and working safely.
• Extensive interaction with staff i.e., scheduling, problem solving, Inventory, and team building.
• Discipline employees as outlined in the US Tool company handbook.
• Interact with receiving personnel regarding incoming deliveries.
• Investigate inventory discrepancies.
• Report any pertinent issues to Program Manager.
• Interact with customer and suppliers regarding project management.
• Participate in Cost Savings Program.
• Assist with developing quotes as needed.

Kenntnisse

Customer interactions

Communication skills

Supervisory experience

Inventory management

Cross-functional collaboration

Problem solving

Scheduling

Disciplining staff per handbook

Tools

ERP systems

Windows OS software

Jobbeschreibung

We are a family-owned business that supplies cutting tools, abrasives, and other manufacturing supplies to aerospace, defense and automotive customers.Founded in 1958, we are the largest cutting tool reconditioning firm in North America.We are committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees. This position will be based on-site at one of our major automotive manufacturing customers' facilities. Openings are currently available in Livonia, MI.

If you have:

• Experience interacting with and presenting to high-level customer contacts
• Experience in contract compliance
• Experience with purchasing and ERP systems
• Inventory management experience
• Strong knowledge of windows-based operating system and software
• Strong written and oral communication skills
• Experience working with and managing cross functional teams
• Technical knowledge of cutting tools and MRO products
• Knowledge of industrial vending equipment
• Demonstrated supervisory skills and experience leading a team of at least 10 members
• Ability to perform the essential functions of the job, with or without reasonable accommodation

A typical day may look like this:

• Oversee all site operations
• Address customer concerns in a timely manner
• Ensure employees are properly trained and working safely
• Extensive interaction with staff i.e., scheduling, problem solving, Inventory, and team building
• Discipline employees as outlined in the US Tool company handbook
• Interact with receiving personnel regarding incoming deliveries
• Investigate inventory discrepancies
• Report any pertinent issues to Program Manager
• Interact with customer and suppliers regarding project management
• Participate in Cost Savings Program
• Assist with developing quotes as needed