Site Operations & Client Services Lead

K2 Services; Nashville (TN); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity is seeking a Site Manager to oversee daily operations at a client office in Nashville, TN. You will supervise staff, manage administrative services, and ensure top-notch client service while coordinating with the Operations Manager.

The role requires supervisory experience, strong communication, and the ability to lead a team in a professional environment. Competitive compensation and benefits are offered, with opportunity for career growth.

Qualifications

• High School Diploma; associates or bachelors degree preferred but not required.
• Previous supervisory experience in a client service-oriented field is expected.
• Detail oriented with good attention to detail.
• Good verbal and written communication skills.
• Strong initiative; ability to work independently with minimal supervision.
• Ability to lead others in a professional manner.
• Working knowledge of Microsoft products including Word, Excel and Outlook.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for extended periods.

Responsibilities

• Serves as the principal liaison between Opensity, the employees, and the Client
• Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service
• Continuously looks for opportunities to increase the efficiency of operation
• Seeks opportunities to increase services and makes recommendations to the key contact
• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
• Recruits and interviews potential Opensity candidates for available positions at the site
• Hires, trains, supervises, evaluates and develops all personnel assigned to the site
• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
• Assists Operations Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports

Skills

Detail-oriented

Communication skills

Leadership

Independent work

Team supervision

Education

High School Diploma; Associate or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Opensity is seeking a Site Manager to oversee daily operations at a client office in Nashville, TN. You will supervise staff, manage administrative services, and ensure top-notch client service while coordinating with the Operations Manager.

The role requires supervisory experience, strong communication, and the ability to lead a team in a professional environment. Competitive compensation and benefits are offered, with opportunity for career growth.