Site Manager

ServiceNet Inc.; Chicopee (MA); On-site; USD 26,959 - 31,037; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Life insurance

403(b) retirement plan

Public Service Loan Forgiveness eligibility

Comprehensive health and dental insurance plans

Job summary

A compassionate non-profit organization is seeking a Program Site Manager to oversee a residential program for individuals with developmental disabilities or brain injuries. The role requires leadership skills to support a team and enhance the lives of residents. Ideal candidates will have experience in similar settings and a valid driver's license. This position offers competitive pay and various benefits, including health insurance and opportunities for advancement.

Qualifications

• Experience in a similar role is preferred.
• Must be able to support residents in daily activities.
• Training certifications are a plus.

Responsibilities

• Assist with daily routines and recreational activities.
• Administer medications and ensure safety protocols.
• Supervise, train, and support staff.
• Manage schedules and documentation.

Skills

Experience supporting individuals with developmental disabilities or brain injuries

Valid driver’s license with a clean driving record

Basic computer skills for documentation and scheduling

Physical ability to assist residents as needed

Tools

MAP training

PABC training

First Aid training

Job description

Program Site Manager — Developmental Brain Injury Services

Location: Chicopee, MA

Pay Rate: $19.57-$22.53 per hour (see details below)

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Why You’ll Love This Role

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

Compensation Details

$21.57-$22.53

• $19.57-$20.53/hr base +$2.00 differential when MAP Certified

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn more about ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.