Site Manager

ServiceNet Inc.; Ludlow (MA); On-site; USD 26,959 - 31,037; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Tuition assistance

Training & development

Job summary

A compassionate non-profit organization is seeking a Site Manager to oversee a residential program for individuals with developmental disabilities or brain injuries. This role involves supporting residents, ensuring safety, and leading a team to provide quality care. The ideal candidate will have experience in similar settings and possess a valid driver's license. This position offers opportunities for professional growth and comes with a comprehensive benefits package.

Qualifications

• Experience in overseeing care for individuals with developmental disabilities or brain injuries is essential.
• A valid driver’s license held for at least six months is required.
• Basic computer skills are necessary for documentation and scheduling.

Responsibilities

• Support and empower residents during daily routines and activities.
• Ensure safety and well-being by administering medications and providing transportation.
• Lead and supervise staff to ensure program operations run smoothly.
• Stay organized by managing staff schedules and tracking resident information.

Skills

Experience supporting individuals with developmental disabilities or brain injuries

Valid driver’s license with clean driving record

Basic computer skills

Physical ability to assist residents

MAP, PABC, or First Aid training

Job description

Site Manager
Developmental Brain Injury Services

Location: Ludlow, MA
Pay Rate: $19.57-$22.53 per hour

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Why You’ll Love This Role

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities:

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications:

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Compensation Details:

• $19.57-$20.53/hr base +$2.00 differential when MAP Certified

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.