Site Leader, Proton Therapy Center

IBA Proton Therapy; Knoxville (TN); On-site; USD 90,000 - 118,000; Full time

Benefits offered by this job

Life & AD&D Insurance

Short/Long-Term Disability

Medical/Dental/Vision subsidies

HSA/HRA contributions

Wellness incentives

401(k) match

Parental Leave

Paid time off

Tuition reimbursement

Emergency travel assistance

Voluntary Life Insurance

Pre-paid Legal

Flexible Spending Accounts

Job summary

IBA Proton Therapy seeks a Site Leader to own the operations and maintenance for our Proton Therapy Center. You will be both a technical expert and strategic partner, driving performance, developing your team, and ensuring operational excellence and customer satisfaction.

You will lead on-site operations, coordinate daily activities with subcontractors, mentor Service Engineers, oversee preventive maintenance, and ensure compliance with QRS standards while managing budgets.

Qualifications

• 7+ years of leadership experience in technical service operations.
• Proven ability to lead teams and manage stakeholders.
• Experience in financial/budget management and project management.
• Mission-driven and passionate about improving patient outcomes.
• Customer-focused with a proactive, solution-oriented mindset.

Responsibilities

• Lead and manage site operations and maintenance, ensuring maximum system availability for patient treatments.
• Coordinate daily on-site activities, manage priorities and liaise with the subcontractors.
• Serve as the primary point of contact for the customer, building strong relationships and ensuring satisfaction.
• Drive operational excellence, meeting contractual scope, compliance standards, timelines, and budget.
• Develop and mentor your team of Service Engineers, fostering technical growth and continuous improvement.
• Oversee preventive and corrective maintenance planning and execution.
• Troubleshoot complex issues across electrical, mechanical, physics, and software systems.
• Monitor and report on budget performance and operational metrics.
• Ensure compliance with Quality, Regulatory, and Safety (QRS) standards.
• Oversee HR aspects of team management in line with IBA policies and regulations.

Education

B.S. in Engineering, Physics, Electromechanical (or related field) or High School / Associate’s Degree with equivalent experience

Job description

IBA Proton Therapy seeks a Site Leader to own the operations and maintenance for our Proton Therapy Center. You will be both a technical expert and strategic partner, driving performance, developing your team, and ensuring operational excellence and customer satisfaction.

You will lead on-site operations, coordinate daily activities with subcontractors, mentor Service Engineers, oversee preventive maintenance, and ensure compliance with QRS standards while managing budgets.