Site Technical Leader

IBA Worldwide; Little Rock (AR); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k) Plan match

Paid parental leave

Tuition reimbursement program

Profit sharing plan

Wellness program cash incentives

Job summary

IBA Worldwide is seeking a Site Technical Leader in Little Rock, Arkansas, responsible for maximizing the technical performance of the Proton Therapy System. You will supervise operations, lead troubleshooting efforts, and ensure compliance with safety and regulatory standards. The ideal candidate has a B.S. in Engineering and leadership experience. The role offers a competitive salary of $80,000 – $110,000 and extensive benefits including health insurance, paid parental leave, and a 401(k) match.

Qualifications

• Minimum 5 years supervisory or team leadership experience.
• Ability to teach and train site engineers on PTS sub-systems.
• Broad integrated systems technical knowledge.

Responsibilities

• Supervise Proton Therapy System operations for customer needs.
• Lead troubleshooting on Proton Therapy Systems.
• Coordinate resources for maintenance of PTS.
• Analyze technical issues through root-cause analysis.

Skills

Problem-solving skills

Leadership

Project Management methodologies

Technical knowledge of Proton Therapy Systems

Communication skills

Education

B.S. in Engineering or equivalent experience

Tools

Microsoft Office Suite

Computerized Maintenance Management Systems (CMMS)

Job description

Responsible for leading the technical performance of the IBA Proton Therapy System (PTS), maximizing system availability for patient treatment and quality assurance tests, overseeing the technical development and training of the Customer Service Engineers, and planning the execution of preventative and corrective maintenance. The Site Technical Leader (STL) is responsible for ensuring the on‑site team operates the PTS in a safe and efficient manner that complies with all IBA global and regional quality, regulatory and safety (QRS) policies and standards.

Challenges we trust you with

• Supervise the Proton Therapy System (PTS) operations for various customer needs including but not limited to: Patient Treatment, Patient Specific QA, PTS Development, Software Testing, Troubleshooting, and customer experimentation.
• Demonstrate a strong commitment and leadership to international and local regulations, as well as all IBA Environmental, Health, and Safety (EHS) policies and Code of Business Conduct.
• Lead Troubleshooting on Proton Therapy Systems including electrical, mechanical, physics, and software issues with proven methodologies.
• Schedule and coordinate resources (IBA employees and third‑party vendors as needed) based on priorities for all maintenance of the PTS, including equipment updates and upgrades, preventative and corrective maintenance.
• Clearly communicate the status of the system to the customer as well as to IBA employees.
• Analyze technical issues through root‑cause analysis and provide guidance and long‑term reliability solutions.
• Oversee daily clinical operations for the clinical staff as defined by the Site Manager.
• Ensure the site engineers maintain adequate records in accordance with all IBA and local requirements.

What we value

You have:

• B.S. in Engineering (or other equivalent field or relevant work experience).
• Previous supervisory or team leadership experience of at least 5 people.
• Exceptional problem‑solving skills and the ability to operate efficiently and effectively with a sense of urgency during a crisis.
• Ability to plan technical long‑term and short‑term objectives.
• Ability to teach and train PT site engineers in a variety of PTS sub‑systems.
• Broad integrated systems technical knowledge of:
  • Proton Therapy Systems
  • Electrical and Mechanical Systems, Software, Physics, Cyclotron
  • Proficiency in Microsoft Office (Excel, Word, One‑Note, Outlook, etc.)
  • Computerized Maintenance Management Systems (CMMS)

And you also are

• Experienced in Project Management methodologies.
• Knowledgeable of LEAN/Six Sigma practices.

Compensation and Benefits

Approximate Range: $80,000 – $110,000 USD

Foundational Benefits paid for 100% by IBA:

• Basic Life insurance (1x annual pay)
• Accidental Death & Dismemberment Insurance (1x annual pay)
• Short Term Disability (80% of pay)
• Long Term Disability (60% of pay)
• Medical Insurance premium subsidy for each of the 3 available options
• Wellness Program cash incentives (up to $500/year)
• Annual contribution to Health Savings or Health Reimbursement Accounts
• Dental Insurance premium subsidy
• Vision Insurance premium subsidy
• 4% 401(k) Plan match
• Profit Sharing Plan
• 10 weeks 100% paid Parental Leave (Mothers and Fathers)
• 7 personal days annually
• 10 days of PTO in first year
• Emergency Travel Services
• Employee Assistance Plan
• Tuition Reimbursement Program
• Professional growth education programs
• Above and Beyond Reward Program
• Job referral rewards

Additional benefits available:

• Voluntary Life Insurance
• Voluntary Spousal Life Insurance
• Pre‑paid Legal Services
• Health Savings Account
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account

The job will take place in IBA's site in Little Rock, Arkansas.

At IBA, we deeply value diversity and are an equal opportunity employer by choice. We consider all qualified applicants equally for employment. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.