Site Leader: Build Teams, Elevate Operations

Take 5 Car Wash; Fayetteville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Whistle Express is seeking a Site Manager to lead the on-site team, own guest experience, equipment, standards, and results. You will recruit, train, and coach the Assistant Site Manager, Shift Leads, and Team Members to build a positive, growth-minded culture.

You will manage daily operations, safety, and quality, drive membership growth, monitor KPIs, control expenses, and resolve guest concerns with a service-first mindset.

Qualifications

• Leadership and performance management for a multi‑person team.
• Strong customer service mindset and communication skills.
• Ability to operate in a fast-paced outdoor environment and stand for long periods.

Responsibilities

• Lead and develop the team, including Assistant Site Manager and Shift Leads.
• Oversee site operations, safety, and equipment performance.
• Drive sales, memberships, and profitability while managing costs.
• Ensure compliance with safety, quality, and brand standards.

Skills

Leadership

Customer service

Communication

Teambuilding

Performance mgmt

Problem-solving

Decision-making

Reliability

Organizational skills

Job description

Whistle Express is seeking a Site Manager to lead the on-site team, own guest experience, equipment, standards, and results. You will recruit, train, and coach the Assistant Site Manager, Shift Leads, and Team Members to build a positive, growth-minded culture.

You will manage daily operations, safety, and quality, drive membership growth, monitor KPIs, control expenses, and resolve guest concerns with a service-first mindset.