Site Leader: Build Teams, Elevate Guest Experience

Whistle Express Car Wash; Jacksonville (FL); On-site; USD 60,000 - 83,000; Full time

Job summary

Whistle Express Car Wash is seeking a Site Manager who owns the site, leads the team, and drives guest experience, safety, and results. You will develop leaders under you, partner with the Market Director, and ensure daily performance beyond supervision.

You’ll recruit, train, coach, and manage all staff, uphold standards, and push membership and service sales while maintaining quality, cleanliness, and throughput at the highest level.

Qualifications

• Strong leadership and people-management abilities.
• Excellent customer service mindset and communication skills.
• Ability to operate in a fast-paced outdoor environment.
• Proven problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of running site operations.

Responsibilities

• Lead and develop the site team, including the Assistant Site Manager and shift leads.
• Deliver exceptional customer experiences and coach on service engagement.
• Oversee daily site operations and equipment performance for safety and efficiency.
• Drive sales, memberships, and profitability with effective promotions and coaching.
• Ensure safety, compliance, and adherence to brand standards through audits and training.

Skills

Leadership

Customer service

Communication

Problem solving

Reliability

Flexibility

Team building

Operational excellence

Job description

Whistle Express Car Wash is seeking a Site Manager who owns the site, leads the team, and drives guest experience, safety, and results. You will develop leaders under you, partner with the Market Director, and ensure daily performance beyond supervision.

You’ll recruit, train, coach, and manage all staff, uphold standards, and push membership and service sales while maintaining quality, cleanliness, and throughput at the highest level.