Site Operations Leader: Build Teams, Drive Results

Express Wash Operations LLC; Southport (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Whistle Express seeks a Site Manager to lead on-site teams, deliver exceptional guest experiences, and maintain equipment and standards. You will recruit, train, coach, and manage performance while driving membership growth and satisfying safety and quality expectations.

The role requires strong leadership, hands-on operations oversight, and a customer-centric mindset in a fast-paced outdoor environment. Base pay reflects market levels for the role.

Qualifications

• Strong leadership and teambuilding abilities.
• Experience running fast-paced, outdoor, hands-on operations.
• Proven track record in customer service excellence and problem solving.
• Ability to drive sales initiatives and manage budgets.

Responsibilities

• Recruit, hire, train, coach and performance-manage site team members.
• Oversee daily site operations, safety, quality and equipment maintenance.
• Lead member growth strategies, promotions, and service recommendations.
• Ensure KPI targets are met and drive profitability.

Skills

Leadership

Team management

Customer service

Operations management

Sales coaching

Safety compliance

Job description

Whistle Express seeks a Site Manager to lead on-site teams, deliver exceptional guest experiences, and maintain equipment and standards. You will recruit, train, coach, and manage performance while driving membership growth and satisfying safety and quality expectations.

The role requires strong leadership, hands-on operations oversight, and a customer-centric mindset in a fast-paced outdoor environment. Base pay reflects market levels for the role.