Site Installation & Customer Relations Coordinator

Colonial Group; Florida; On-site; USD 42,000 - 60,000; Full time

Job summary

Colonial Group seeks a motivated Installation Coordinator in Florida to supervise installation logistics and paperwork. You will coordinate delivery and installation at customer sites, monitor issues, and communicate with management about backorders and complaints.

Responsibilities include obtaining building permits and tracking warranty claims, ensuring timely responses to customer concerns, and supporting post-installation service activities as needed.

Qualifications

• High school diploma or GED required.
• At least 1 year of assembly or clerical experience preferred.
• Ability to coordinate installations and manage documentation.

Responsibilities

• Coordinates delivery and installation of products at customer sites.
• Keeps management advised on issues with deliveries, shortages, backorders and complaints.
• Obtains and ensures permits are secured, inspected, and signed off.
• Tracks warranty accounts, handles claims and resolves customer complaints.

Skills

Coordination

Customer service

Communication

Education

High school diploma or GED

1 year assembly/clerical experience

Job description

Colonial Group seeks a motivated Installation Coordinator in Florida to supervise installation logistics and paperwork. You will coordinate delivery and installation at customer sites, monitor issues, and communicate with management about backorders and complaints.

Responsibilities include obtaining building permits and tracking warranty claims, ensuring timely responses to customer concerns, and supporting post-installation service activities as needed.