Project Coordinator: Client Success & Installations

Floor Interior Services Corp; Tifton (GA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Floor Interior Services Corp is actively seeking a highly organized Project Coordinator to bridge customers, our retail partner, and installers. You will manage schedules, track progress, and ensure accurate records while delivering exceptional service.

A bilingual English/Spanish capability is highly preferred, with a Florida driver’s license and forklift certification or willingness to obtain one. Join a team focused on speed, accuracy, and customer satisfaction in a fast-paced environment

Qualifications

• 1–3 years of project coordination or customer service experience.
• Strong organizational and problem-solving abilities required.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient with Microsoft Office tools mentioned above.
• High school diploma or equivalent is required.
• Customer service background is essential.
• Bilingual English/Spanish is highly preferred.
• Knowledge of the flooring industry is a plus.
• Must have a valid Florida driver's license.
• Current forklift certification or willingness to obtain one.

Responsibilities

• Schedule installations and confirm daily appointments with customers.
• Track and monitor installation progress and service calls.
• Be first point of contact for customers, our retail partner, and installers.
• Guide installers in the field to ensure high-quality delivery.
• Assist in resolving customer concerns including site visits when needed.
• Document and maintain accurate records of interactions, accounts, and updates.
• Identify customer needs and follow up to ensure satisfaction.
• Escalate store or project issues when appropriate.
• Deliver service with urgency, professionalism, and attention to detail.

Skills

Project coordination experience

Customer service

Organizational skills

Problem-solving

Verbal and written communication

Multitasking & time management

Microsoft Office

Bilingual English/Spanish

Flooring industry knowledge

Valid Florida Driver's License

Forklift certification or willingness

Customer service background

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Excel, Word, Teams)

Job description

Floor Interior Services Corp is actively seeking a highly organized Project Coordinator to bridge customers, our retail partner, and installers. You will manage schedules, track progress, and ensure accurate records while delivering exceptional service.

A bilingual English/Spanish capability is highly preferred, with a Florida driver’s license and forklift certification or willingness to obtain one. Join a team focused on speed, accuracy, and customer satisfaction in a fast-paced environment