Site Deployment Lead

Edera L3C; United States; Remote; USD 87,000 - 106,000; Full time

Job summary

Edera L3C is a fast-growing healthcare consultancy delivering multidisciplinary solutions. The Site Deployment Lead coordinates on-site activation, deployment readiness, shift operations, issue tracking, and stabilization across a designated campus or deployment region.

Leading cross-functional teams, you ensure workflows, staff, and logistics align for a successful go-live and stabilization period, while maintaining risk logs and stakeholder updates throughout the deployment lifecycle.

Qualifications

• 10+ years of experience managing technology deployments, healthcare implementations, and stabilization activities.
• Experience coordinating go-lives and operational readiness efforts in healthcare or large enterprise environments.
• Strong cross-team coordination and documentation skills.

Responsibilities

• Oversees completion and validation of the Campus Readiness Checklist for deployment readiness.
• Develops and maintains the site-specific Coverage Plan for staffing and escalation support.
• Manages the Shift-Handoff Protocol to ensure continuity of operations.
• Maintains the Campus Issue Log documenting risks and resolutions.
• Provides Daily Deployment Status updates for leadership.
• Assesses stabilization readiness and provides transition input to sustainment.
• Compiles the Campus Handoff Package for operational ownership transfer.
• Coordinates with trainers, SMEs, logistics, and site leadership for aligned execution.
• Participates in deployment huddles and leadership meetings with updates.
• Monitors support performance, escalations, and user readiness with risk mitigation.
• Supports simulations, mock activations, and readiness walkthroughs.
• Ensures adherence to deployment standards, safety requirements, and client protocols.

Skills

Deployment management

Healthcare IT deployments

Operational readiness

Go-live support

Cross-functional coordination

Documentation

Communication

Education

Bachelor's degree in healthcare / project management / information systems

Certifications in PM / healthcare IT (beneficial)

Tools

Microsoft Office 365

Deployment tracking systems

Job description

Edera L3C is a fast-growing healthcare consultancy that addresses today’s issues and helps create tomorrow’s solutions by connecting the brightest minds in healthcare. Our team of management, technology, and creative services consultants work collaboratively with industry experts who bring deep experience and expertise to create transformational business solutions. We believe complex challenges and multi-faceted opportunities call for multi-disciplinary approaches and that’s how we work. We transform healthcare by bringing industry best practices from the private sector to the public sector, and the public sector to the private sector. Edera is an L3C (a variation of a limited liability company) that places “purpose before profit;” a social enterprise venture. This means we are focused on a socially beneficial mission to transform organizations rather than being driven to maximize income. Profits beyond our business sustainability goals are reinvested into communities or clients.

The Site Deployment Lead supports client delivery by coordinating on—site activation, deployment readiness, shift operations, issue tracking, and stabilization activities across a designated campus or deployment region. The role oversees daily deployment operations, ensures effective cross—team coordination, and provides leadership with accurate and timely readiness insights. The Site Deployment Lead ensures that workflows, staff, support resources, and deployment logistics are fully aligned for a successful go—live and stabilization period.

Type of Employment:

1099 with other employment opportunities based on individual performance and business need.

Work Location/Travel:

Applicants must be unencumbered by travel restrictions. Heavy travel during periods of system implementations.

Salary Range:

$63.29 - $77.12. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

Role Reports to:

Project Manager

Direct Reports:

This role has no direct reports.

Responsibilities:

• Oversees completion and validation of the Campus Readiness Checklist to confirm operational, technical, and support readiness for deployment.
• Develops and maintains the site-specific Coverage Plan to ensure appropriate staffing, supervision, and escalation support across all shifts.
• Manages the Shift-Handoff Protocol to maintain continuity of operations, issue tracking, and situational awareness between teams.
• Maintains the Campus Issue Log, documenting emerging issues, risks, and resolution progress.
• Provides Daily Deployment Status updates summarizing readiness, issues, progress, and staffing coverage for leadership.
• Assess stabilization readiness and provides Stabilization Exit Input for transition into sustainment.
• Compiles the Campus Handoff Package to support transition of operational ownership to sustainment teams.
• Coordinates with trainers, super-users, logistics teams, SMEs, technical staff, and site leadership to ensure aligned deployment execution.
• Participates in deployment huddles and leadership meetings, providing updates and decision-support insights.
• Monitors support performance, escalations, and user readiness, identifying risks early and recommending mitigation strategies.
• Supports simulation activities, mock activation events, and readiness walkthroughs.
• Ensures adherence to deployment standards, safety requirements, and client-defined protocols.

Knowledge and Skills Required:

• 10+ years of experience managing technology deployments, healthcare implementations, operational readiness, cutover planning, stabilization, site activation, or transition activities.
• Experience supporting large-scale deployments, go-lives, and operational readiness efforts, preferably in healthcare, government, or large enterprise environments.
• Experience coordinating complex logistics, cross-team communication, issue management, and documenting readiness, deployment issues, and stabilization assessments.
• Strong understanding of deployment operations, go-live support processes, and readiness workflows.
• Proven ability to lead cross-functional coordination among technical, clinical, operational, and training teams.
• Excellent documentation and communication skills for maintaining deployment logs, readiness reports, and handoff materials.
• Strong situational awareness, critical thinking, and problem-solving abilities, with the ability to manage multiple teams, shifts, and concurrent issue streams.
• Proficiency with Microsoft Office 365 (Teams, Excel, Word, SharePoint).

Education/Certification Required:

• Bachelor’s degree in healthcare, project management, information systems, or related field required; additional experience may substitute for degree.
• Certifications in project management, operations, or healthcare IT are beneficial but not required.

Technical Skills Required:

• Proficiency with Microsoft Office 365.
• Familiarity with deployment tracking systems, issue management platforms, or readiness tools.
• Ability to interpret data and produce concise status summaries for leadership.

Desirable (Not Required) Skills/Experience:

• Experience supporting MHS GENESIS or other major healthcare IT deployments.
• Experience in leadership roles during go-live or stabilization phases.
• Change management or operational readiness certification.

All applicants must be US citizens and able to obtain a Public Trust clearance. Edera participates in the E-Verify program. Edera is a drug-free workplace.

Edera is an Equal Opportunity and affirmative action employer. Edera prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Edera takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status.