Site Data Center Ops Lead - Critical Infra

Salute; Kansas City (MO); On-site; USD 113,000 - 138,000; Full time

Job summary

Salute Mission Critical in Kansas City, MO seeks a Data Center Manager to lead on-site operations, ensure SOW/SLA delivery, and manage staffing and incident response. This client-facing role coordinates across data center teams and client stakeholders to maximize safe, secure, and efficient service.

The manager will oversee maintenance programs for critical facility systems (UPS, generators, switchgear, cooling, BMS/EPMS) and drive continuous improvement while maintaining safety standards across

Responsibilities

• Oversees datacenter site services, logistics, and deployment for the client, based on SOW/SLA
• Collaborates and coordinates with multiple internal business groups to ensure the successful delivery of service levels
• Acts as the operational contact for clients, vendors, and carriers as it relates to SOW/SLA
• Has a complete working knowledge of creating, closing, and tracking of Work Orders/Requests: initiates response, follow-up, and verification of work completion
• Provides rapid response, investigations, and management of incidents/issues/emergencies
• Coordinates and oversees access to and work within the facility with third-party contractors, vendors and carriers related to SOW/SLA
• Monitors the performance/note deficiencies of contract service providers and recommend changes as necessary
• Supports the establishment of quality standards for the datacenter teams and manage those initiatives through to completion
• Supports the implementation and continuous reporting of operations metrics to track and monitor site performance and efficiency
• Manages the workload across all shifts and resources, ensuring a balanced approach to work activity, tasks, and accomplishment of results and outcomes
• Responsible for the completion of AHAs, THAs, MOPs, EOPs and SOPs
• Completes Time sheet approval and discrepancy tracking
• Assists Data Center Operations Director in meeting and project implementations
• Supports the operations team via continuous improvement and highlight existing gaps and learning
• Owns the maintenance program for critical facility systems — UPS, generators and paralleling switchgear, electrical distribution, CRAC/CRAH, chillers, BMS/EPMS, and fire/life-safety — ensuring preventive and corrective maintenance is executed on schedule
• Administers the CMMS, driving work-order lifecycle, PM compliance, and deferred-maintenance tracking
• Accountable for site uptime and availability targets defined in the SOW/SLA, managing and mitigating risk to the critical environment
• Reviews and approves MOPs, EOPs, and SOPs and gates all work within the critical environment through MOP and risk review prior to execution

Job description

Salute Mission Critical in Kansas City, MO seeks a Data Center Manager to lead on-site operations, ensure SOW/SLA delivery, and manage staffing and incident response. This client-facing role coordinates across data center teams and client stakeholders to maximize safe, secure, and efficient service.

The manager will oversee maintenance programs for critical facility systems (UPS, generators, switchgear, cooling, BMS/EPMS) and drive continuous improvement while maintaining safety standards across