Simulation Operations Technician

Augusta University; Augusta (GA); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Tuition Assistance Program

Paid holidays

Job summary

Augusta University, home to the SPEAR Center, seeks a Simulation Operations Technician to support daily simulation activities and educational events in a clinical training environment.

You will prepare, operate, and reset simulation spaces, ensuring realism, safety, and readiness for learners and faculty across shifts. This entry-level role offers growth while working with a dedicated team within Augusta University.

Qualifications

• High School diploma, GED or equivalent.
• 1 year of related experience.
• Associate degree is preferred.

Responsibilities

• Assist with setup, execution, and takedown of simulation activities.
• Prepare rooms to reflect clinical environments using real and simulated equipment.
• Reset spaces between events according to standards and checklists.
• Maintain cleanliness, organization, and safety of simulation rooms and storage.
• Stock linens and supplies and assist with basic inventory tracking.
• Follow workflows and SOPs to ensure smooth daily operations.
• Provide logistical support during educational activities and events.
• Orient learners and staff to the simulation environment as directed.
• Monitor rooms to ensure supplies and equipment remain prepared.
• Open and close duties to ensure readiness for the day and end-of-day teardown.
• Provide IT/AV support and troubleshooting and assist with tele-simulation as needed.
• Contribute to team meetings and identify opportunities for workflow improvements.

Skills

Interpersonal skills

Problem-solving

Microsoft Office

Simulation operations

Education

High School diploma or GED

Associate degree (preferred)

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Simulated Patient Education Research (SPEAR) Center is the primary healthcare simulation resource for the healthcare training programs of Augusta University. Our mission is to provide Augusta University health professions programs with the environment and expertise necessary to design, develop, implement, and evaluate high-quality simulation-based education.

Job Summary

The Simulation Operations Technician supports the daily execution of simulation-based educational activities within the Simulated Patients for Education, Assessment, and Research (SPEAR) Center. This entry-level role contributes to creating, maintaining, and resetting realistic, safe, and well-organized simulated clinical environments. Simulation Operations Technicians work under the guidance of Simulation Operations Specialists and provide essential operational, technical, and logistical support before, during, and after simulation activities.

There are two full-time schedules available:

• Opening Technician: 6:30 AM - 3:30 PM
• Closing Technician: 9:30 AM - 6:30 PM

Responsibilities

SIMULATION OPERATIONS SUPPORT

• Assist with the setup, execution, and takedown of simulation activities, assessments, and training sessions.
• Prepare simulation rooms to accurately represent clinical environments using real and simulated medical equipment, supplies, and furnishings.
• Reset spaces between events according to established standards and checklists.
• Maintain cleanliness, organization, and safety of simulation rooms, storage areas, prep spaces, and common areas.
• Stock, organize, and restock linens and consumable supplies and assist with basic inventory tracking.
• Follow established workflows, schedules, and standard operating procedures to ensure smooth daily operations.

EDUCATIONAL EVENT SUPPORT

• Provide logistical and operational support during educational activities, assessments, and skills training events.
• Assist with orienting learners, faculty, staff, and standardized patients to the physical simulation environment as directed.
• Monitor rooms and spaces during events to ensure supplies, equipment, and environments remain prepared and functional.
• Contribute to a professional and welcoming experience for learners, faculty, staff, and visitors.

OPENING & CLOSING DUTIES (SCHEDULE DEPENDENT)

OPENING TECHNICIAN RESPONSIBILITIES

• Open the Simulation Center and ensure readiness for the day’s scheduled activities.
• Power on equipment and check rooms and common areas for cleanliness, safety, and readiness.
• Prepare initial room setups and supplies for morning events.
• Communicate readiness or issues to Simulation Operations Specialists.
• Provide lobby coverage to assist with sign-in processes in the absence of the Scheduling Coordinator.

CLOSING TECHNICIAN RESPONSIBILITIES

• Support end-of-day event teardowns and room resets.
• Power down equipment and secure simulation spaces.
• Ensure supplies are restocked and spaces are organized for the following day.
• Assist with closing procedures and report any equipment or facility concerns.
• Provide lobby coverage to assist with sign-out processes in the absence of the Scheduling Coordinator.

IT, AV, AND TELE-SIMULATION ASSISTANCE

• Assist with setup, operation, and storage of basic IT, audiovisual, and recording equipment.
• Provide first-level troubleshooting for common AV or connectivity issues.
• Support tele-simulation or remote activities by assisting with equipment setup and monitoring connections under supervision.
• Escalate significant technical issues or trends to the Simulation Technology Specialist and the Director of Operations.

OPERATIONAL IMPROVEMENT, TEAM COLLABORATION, & PROFESSIONAL CONTRIBUTION

• Participate in Operations team meetings and provide feedback on workflows and daily operations.
• Identify and communicate opportunities for improvement to Specialists and Senior staff.
• Adapt to updated processes and support consistent execution of established workflows.
• Demonstrate a team-first mindset by contributing to the success of colleagues and the broader SPEAR Center, utilizing downtime to support operational needs beyond primary assignments.
• Demonstrate professionalism, adaptability, and accountability in a dynamic academic environment.

OTHER DUTIES

• Perform other duties as assigned.

Required Qualifications

High School diploma, GED or equivalent from a recognized state or federal accrediting organization and 1 year of related experience.

Preferred Qualifications

Associate degree from an Accredited College or University.

Skills

Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills.

Strong problem-solving skills and ability to adapt in real time.

Proficient in Microsoft Office and other computer software/databases.

Strong knowledge of simulation operations, workflows, and educational environments. Proficiency with simulation technologies, AV systems, and basic IT support.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Pay Band: B7

Salary: $42,200.00/Annually-$50,700.00/Annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.