Systems Engineer 2

Augusta University; Augusta (GA); On-site; USD 75,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Job summary

Augusta University is seeking a Systems Engineer for the Hosting Services team. You will support core infrastructure such as PowerStore, VMware, Data Domain backup services, Zabbix monitoring, Office 365, on‑prem Exchange, Active Directory, Citrix XenApp, Box, and Windows servers.

The current Windows environment includes 375 servers and this role is key to keeping them secure and available. You will apply upgrades, patches, and security updates promptly, monitor system health, coordinate with

Qualifications

• Bachelor's degree from an accredited college or university and four years of Information Technologyexperience in system engineering.
• Experience with Powerstore, VMware, and authentication services such as CAS.
• Experience in Windows Server, Active Directory, Office 365, VMware, CAS/Shibboleth authentication and PowerStore.
• Knowledge of the Augusta University environment.

Responsibilities

• MONITOR INFRASTRUCTURE SYSTEMS: Monitor infrastructure systems to ensure system integrity and availability, applying patches and upgrades as needed. These systems include CAS, Zabbix, VMWare VSphere, and Citrix Netscaler, among others.
• CROSS FUNCTIONAL PROJECTS: Using our ticketing system, ServiceNow, will self-assign tickets and resolve the tickets in an efficient and timely manner.
• PROJECTS: Work on various projects as assigned
• OTHER: Perform other duties as assigned.

Skills

Detail-oriented

Analytical thinking

Communication skills

Interpersonal skills

Confidentiality

Self-starter

Team collaboration

Briefings participation

Education

Bachelor's degree in Information Technology

Tools

PowerStore

VMware

Data Domain

Zabbix

Office 365

Exchange

Active Directory

Citrix XenApp

Box

Windows Server

Job description

Systems Engineer 2

Job ID: 301504

Location: Augusta University

Full/Part Time: Full Time

Regular/Temporary:

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care.

Job Summary

This position is a Systems Engineer for the Hosting Services team supporting the growing technical environment which provides critical services to Augusta University. The Systems Engineer is responsible for core infrastructure services such as PowerStore, VMWare, Data Domain backup services, Zabbix monitoring services, Office 365, on premise Exchange, Active Directory, Citrix XenApp, Box and Windows servers. The current Windows environment consists of 375 servers. This position is critical to the management of the current infrastructure and to support the numerous projects currently on the roadmap for deployment. The continuous release of upgrades and security patches must be applied in a timely manner to avoid loss of functionality or potential vulnerabilities to the data and applications residing in this ecosystem functionality or potential vulnerabilities to the data and applications residing in this ecosystem.

Responsibilities

• MONITOR INFRASTRUCTURE SYSTEMS: Monitor infrastructure systems to ensure system integrity and availability, applying patches and upgrades as needed. These systems include CAS, Zabbix, VMWare VSphere, and Citrix Netscaler, among others.
• CROSS FUNCTIONAL PROJECTS: Using our ticketing system, ServiceNow, will self-assign tickets and resolve the tickets in an efficient and timely manner.
• PROJECTS: Work on various projects as assigned
• OTHER: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and four years of Information Technologyexperience in system engineering.

Preferred Qualifications

Knowledge of the Augusta University environment. Experience with Powerstore, VMware, and authentication services such as CAS. Experience dealing with vendors and contractors. Experience in Windows Server, Active Directory, Office 365, VMware, CAS/Shibboleth authentication and PowerStore.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Experience dealing with vendors and contractors.
• Understanding of change and configuration management principles.
• Proficient in Microsoft Office and other computer software/databases.
• Experience maintaining large quantities of physical and virtual server.
• Understanding of Privileged Access Manager PAM solutions and associated tools.
• Practical scripting experience in automating tasks and processes in multiple languages (bash, ksh, python, Puppet, etc.)
• Knowledge of Red Hat Enterprise Linux 5, 6, 7, and 8; Red Hat Satellite Server, RHEL High Availability (Clustering); and RHEL authentication using SSSD
• Knowledge of Windows Server, Active Directory, Office 365, VMware, CAS/Shibboleth authentication, and PowerStore.

SKILLS

• Detail-oriented with strong analytic and decision-making skills.
• Excellent interpersonal, written, and verbal communication skills.

ABILITIES

• Ability to maintain confidentiality.
• Self-starter with a strong commitment to process.
• Ability to work and operate in a collaborative environment.
• Ability to participate in briefings and technical cross-functional meetings.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B14

Salary: $75,300/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 7/28/2026-Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

• health insurance
• dental insurance
• life insurance
• Teachers Retirement System (or Optional Retirement Plan)
• earned vacation time
• sick leave
• 13 paid holidays
• Tuition Assistance Program

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.