Simulation Operations Specialist

Augusta University; Augusta (GA); On-site; USD 49,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Tuition Assistance Program

Paid holidays

Job summary

Augusta University in Augusta, GA, invites applications for the Simulation Operations Specialist within the SPEAR Center. You will lead end-to-end simulation events, coordinate teams of assistants, and ensure safe, high-quality learning experiences for health professions students.

Applicants should have a relevant degree with several years in simulation or healthcare education, strong organizational skills, and proficiency with AV systems and scheduling tools.

Qualifications

• Bachelor's or higher with 3+ years in simulation, healthcare, technology, or teaching.
• OR an Associate's degree with 5 years in a similar setting.
• Experience with event planning or simulation operations is preferred.

Responsibilities

• Operates simulation manikins, trainers, AV systems during events.
• Prepares and programs simulators for scenarios.
• Plans, coordinates, and executes simulation events end-to-end.
• Supports faculty and learners; communicates readiness to stakeholders.
• Maintains documentation and ensures safety and quality standards.

Skills

Organizational skills

Communication

Coordination

Leadership

Problem-solving

Education

Bachelor's degree in relevant field

Associate's degree in related field

Tools

AV systems

Microsoft Office

Scheduling software

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Simulated Patient Education Research (SPEAR) Center is the primary healthcare simulation resource for the healthcare training programs of Augusta University. Our mission is to provide Augusta University health professions programs with the environment and expertise necessary to design, develop, implement, and evaluate high-quality simulation-based education.

Job Summary

The Simulation Operations Specialist serves as the primary operational lead for assigned simulation activities within the SPEAR Center. This role is responsible for the end-to-end planning, coordination, execution, and closeout of simulation events, ensuring a high-quality, consistent, and safe learning environment. Working under the direction of the Director of Operations and in collaboration with Senior Simulation Operations Specialists, this position provides hands‑on leadership during daily operations, directs Simulation Assistants and Operations Technicians during assigned events, and ensures adherence to SPEAR standards and best practices. The Simulation Operations Specialist applies expertise in simulation workflows, equipment, and educational support to deliver effective and reliable simulation experiences while escalating system‑level issues to the Simulation Technology Specialist as needed.

Responsibilities

The duties include, but are not limited to:

SIMULATION EQUIPMENT & TECHNOLOGY: Operates simulation manikins, task trainers, AV systems, and related equipment during events. Performs event‑level troubleshooting for simulation, AV, and IT equipment. Prepares and programs simulators as required for assigned scenarios. Utilizes approved simulation management, scheduling, and documentation systems to support event planning, execution, and post‑event follow‑up. Supports tele‑simulation and hybrid learning activities. Identifies and escalates significant, system‑level, or recurring technical issues to the Simulation Technology Specialist and the Director of Operations.

EDUCATIONAL & STAKEHOLDER SUPPORT: Supports faculty and program stakeholders in delivering simulation‑based education. Communicates operational expectations, constraints, and finalized setup details to faculty and stakeholders, ensuring shared understanding of event readiness, flow, and responsibilities. Assists with assessments, examinations, and training activities. Provides guidance on the appropriate use of simulation environments and equipment. Contributes to a positive, professional experience for learners, faculty, staff, and visitors.

OPERATIONAL IMPROVEMENT, TEAM COLLABORATION, & PROFESSIONAL: Identifies operational challenges during events and proposes workflow improvements. Identifies documentation, communication, or workflow breakdowns that impact simulation readiness or consistency and contributes to process improvements in collaboration with senior staff. Implement improvements within assigned events and communicate trends to senior staff. Collaborate with the Director of Operations and Senior Simulation Operations Specialists to improve consistency and efficiency across activities. Demonstrates a team‑first mindset by contributing to the success of colleagues and the broader SPEAR Center, utilizing downtime to support operational needs beyond primary assignments. Demonstrates professionalism, adaptability, and accountability in a dynamic academic environment. Earns and maintains certification through the Society. Earns and maintains certification for Simulation in Healthcare as a Certified Healthcare Simulation Operations Specialist (CHSOS).

SIMULATION EVENT PLANNING, COORDINATION, & STEWARDSHIP: Serves as the primary operational lead for assigned simulation events from initial planning through completion. Ensures required event documentation, timelines, and readiness milestones are met, including receipt and review of course materials, learner documentation, and operational requirements; identifies missing, late, or incomplete inputs and escalates risks to the Director of Operations to protect event quality and feasibility. Plans and coordinates event logistics, timelines, equipment needs, and room assignments. Collaborates with faculty, standardized patient teams, and staff to ensure readiness and alignment. Ensures all pre‑event preparations are complete, including room setup, supplies, and equipment readiness. Maintains accountability for event execution, flow, timing, and overall learner experience.

SIMULATION EVENT EXECUTION & OPERATIONAL LEADERSHIP: Leads the execution of assigned simulation events, including setup, operation, and breakdown. Directs Simulation Assistants and Operations Technicians during assigned events. Serves as the primary operational contact for faculty, staff, and event participants. Manages real‑time workflow, resolves operational issues, and ensures adherence to schedules. Provides learner, faculty, and staff orientation to the simulation environment when appropriate. Ensures a professional, safe, and realistic simulation environment is maintained.

SIMULATION ENVIRONMENT & OPERATIONS MANAGEMENT: Ensures simulation rooms, equipment, and environments are prepared and maintained to meet operational standards. Coordinates room setup and reset in collaboration with Simulation Assistants and Operations Technicians. Maintains organization, cleanliness, and readiness of simulation and storage areas. Supports inventory awareness and appropriate use of consumables and equipment. Maintains accurate operational documentation and event records within approved scheduling, documentation, and simulation management systems, ensuring information is complete, traceable, and aligned with SPEAR standards.

OTHER: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university with at least 3 years of experience in simulation, healthcare, technology, or teaching

OR

Associate's degree from an accredited college or university with at least 5 years of experience in simulation, healthcare, technology, or an applicable area of a simulation setting.

Knowledge, Skills, & Abilities

KNOWLEDGE

Proficient in Microsoft Office and other computer software/databases.

Strong knowledge of simulation operations, workflows, and educational environments.

Proficiency with simulation technologies, AV systems, and basic IT support.

Skills

Excellent organizational communication, and coordination skills.

Strong problem‑solving skills and ability to adapt in real time.

Abilities

Ability to maintain confidentiality.

Ability to manage multiple events and competing priorities.

Ability to lead event execution and coordinate team members effectively.

Shift/Salary/Benefits

Shift: Days; M-F (8:00am - 5:00pm)

Pay Band: B9

Salary: Minimum: $48,800/annually- Midpoint: $61,000/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full‑time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.

This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success.

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.