Signature Resort Concierge for Guest Experience

Holiday Inn Club Vacations Incorporated; Galveston (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401k

Insurance

Paid Time Off

Tuition Assistance

Room Discounts Worldwide

ClubGo Membership (Free Vacations) & 1

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Resort Experience Associate for the Signature Collection in Seaside Resort, Galveston, TX. The role focuses on delivering an exceptional guest and owner experience, including warming and plating food items and preparing beverages, while maintaining a warm, welcoming service attitude.

Responsibilities include assisting guests/owners, ensuring high service standards, and collaborating with resort outlets.

Qualifications

• GED or high school equivalent.
• Must have a strong knowledge of the Resort amenities and activities that occur.
• Ability to be self-directed with attention to details.
• Must possess the ability to provide a high level of service consistently.
• Ability to work as part of a team and individually on occasion.

Responsibilities

• Provide exceptional service to Signature Collection guests by warming and plating food items and preparing a variety of mixed beverages.
• Demonstrates a high level of service.
• Cleaning
• Confirmation and delivery of services and/or products.
• Stocking
• Partner with resort outlets to assist the guests/owners.

Skills

Guest service

Attention to detail

Teamwork

PMS system knowledge

Self-directed

Stress management

Hospitality experience

Education

GED or high school diploma

Tools

PMS system

Job description

Holiday Inn Club Vacations Incorporated is seeking a Resort Experience Associate for the Signature Collection in Seaside Resort, Galveston, TX. The role focuses on delivering an exceptional guest and owner experience, including warming and plating food items and preparing beverages, while maintaining a warm, welcoming service attitude.

Responsibilities include assisting guests/owners, ensuring high service standards, and collaborating with resort outlets.