Signature Experiences Host - Guest-Focused Events

American Museum of Natural History; New York (NY); On-site; USD 23,000 - 32,000; Part time

Job summary

The American Museum of Natural History in New York seeks part-time Hosts to support Signature Experiences, including sleepovers, birthday parties, and other events. You will provide a welcoming, attentive guest experience and assist with event preparation, check-in, activities, and breakdown.

This role requires weekend work and occasional evenings, with a flexible schedule. You will help with setup of spaces, materials, and guest flow, and follow safety and operational procedures.

Qualifications

• High School Diploma or equivalent.
• Customer service experience in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).

Responsibilities

• Welcome guests and assist with event check-in, wayfinding, and guest questions.
• Facilitate scheduled activities, games, crafts, and other guest-facing program elements.
• Prepare and reset event spaces, including setting up and breaking down cots, tables, activity materials, signage, and supplies.
• Distribute, collect, clean, and organize event materials and equipment; maintain storage and inventory.
• Assist with guest flow and transitions between activities; keep areas organized.
• Support birthday parties, family sleepovers, and other Signature Experiences programs.
• Follow safety, sanitation, and operational procedures; report incidents to management.
• Assist with visitor communication through in-person, phone, and email.

Skills

Customer service

Flexibility

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The American Museum of Natural History in New York seeks part-time Hosts to support Signature Experiences, including sleepovers, birthday parties, and other events. You will provide a welcoming, attentive guest experience and assist with event preparation, check-in, activities, and breakdown.

This role requires weekend work and occasional evenings, with a flexible schedule. You will help with setup of spaces, materials, and guest flow, and follow safety and operational procedures.