Host, Signature Experiences (Part-Time)

American Museum of Natural History; New York (NY); Presencial; USD 23.000 - 32.000; A tiempo parcial

Descripción de la vacante

The American Museum of Natural History in New York seeks part-time Hosts to support Signature Experiences, including sleepovers, birthday parties, and other events. You will provide a welcoming, attentive guest experience and assist with event preparation, check-in, activities, and breakdown.

This role requires weekend work and occasional evenings, with a flexible schedule. You will help with setup of spaces, materials, and guest flow, and follow safety and operational procedures.

Formación

• High School Diploma or equivalent.
• Customer service experience in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).

Responsabilidades

• Welcome guests and assist with event check-in, wayfinding, and guest questions.
• Facilitate scheduled activities, games, crafts, and other guest-facing program elements.
• Prepare and reset event spaces, including setting up and breaking down cots, tables, activity materials, signage, and supplies.
• Distribute, collect, clean, and organize event materials and equipment; maintain storage and inventory.
• Assist with guest flow and transitions between activities; keep areas organized.
• Support birthday parties, family sleepovers, and other Signature Experiences programs.
• Follow safety, sanitation, and operational procedures; report incidents to management.
• Assist with visitor communication through in-person, phone, and email.

Conocimientos

Customer service

Flexibility

Educación

High School Diploma or equivalent

Herramientas

MS Office

Descripción del empleo

The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.

The Signature Experiences department is seeking part-time Hosts to support the delivery of Signature Experiences programs, including sleepovers, birthday parties, and other events by providing a welcoming, attentive guest experience. The Host assists with event preparation, check-in, activities, inventory management, administrative work, and breakdown while following established procedures and direction from program management.

This position will include regular weekend and occasional evening hours. Flexible availability is essential.

Job duties include, but are not limited to:

• Welcome guests and assist with event check-in, wayfinding, and guest questions.
• Facilitate scheduled activities, games, crafts, and other guest-facing program elements under manager direction.
• Prepare and reset event spaces, including setting up and breaking down cots, tables, activity materials, signage, and supplies.
• Distribute, collect, clean, and organize event materials and equipment. Help maintain orderly storage and inventory.
• Assist with guest flow, transitions between activities, and keeping event areas organized.
• Support birthday parties, family sleepovers, and other Signature Experiences programs as assigned.
• Follow established guest safety, emergency, sanitation, and operational procedures. Promptly report incidents or concerns to management.
• Assist with visitor communication related to programming through in-person, phone, and email communication.

The expected salary for the Host is $20/hour. This position is overtime-eligible.

Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization, and depth and scope of experience.

Minimum Qualifications

• High School Diploma or equivalent.
• Customer service experience working in a fast-paced environment.
• Proficiency in Microsoft Office Suite (especially Word, Excel, and Outlook).

Preferred Qualifications

Physical Demands

• Must be able to remain in a stationary position (sitting or standing) for prolonged periods.
• Must be able to occasionally lift up to 20 pounds.
• Must be able to move about the Museum campus.

Category

Category Part-Time

Total Number of Scheduled Hours Per Pay Period

Total Number of Scheduled Hours Per Pay Period 40

Union Status

FLSA

FLSA Non-Exempt

Expected Salary Minimum

Expected Salary Minimum $20/hour

Expected Salary Maximum

Expected Salary Maximum $20/hour

EEO Statement

The American Museum of Natural History is an Equal Opportunity Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender (including sexual harassment), sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy and lactation accommodations, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, caregiver, pre-employment marijuana testing, sexual and reproductive health decisions, salary history, national or ethnic origin, height, weight, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law.

Required fields are indicated with an asterisk (*).

• * Do you have a High School Diploma or equivalent?
  • Yes
  • No
• * Do you have customer service experience working in a fast-paced environment?
  • Yes
  • No
• * Are you proficient in working with the Microsoft Office Suite, including Word, Excel, and Outlook?
  • Yes
  • No

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

American Museum of Natural History
200 Central Park West
New York, NY 10024-5192
Phone: [phone]
Open daily, 10am – 5:30pm
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