Signage Project Manager — Inside Sales & Design

AlphaGraphics - US799; Shirley (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

AlphaGraphics in Shirley, MA is seeking a Project Manager to drive inside sales while supporting the Account Executive. You will learn product offerings, manage proofs, and prepare accurate estimates to improve client satisfaction.

The role emphasizes relationship-building, effective communication, and strong organization. Prior project management experience is preferred but not required; familiarity with printing workflows and MIS is a plus.

Qualifications

• Project Management experience preferred but not required.
• Knowledge of printing and prepress.
• Solid knowledge of MIS systems and order entry processes.
• Ability to effectively build relationships with customers and teammates.
• Strong analytical skills (break projects into steps).
• Excellent writing and verbal skills.
• Professional appearance and decorum.
• Strong organizational and time-management skills.
• Experience in Digital Design (Adobe Creative Suites). Certification preferred.

Responsibilities

• Increase center's inside sales and support Account Executive.
• Provide customers with benefits of products and services.
• Consult with customers to help them decide; upsell/cross-sell when opportunities arise.
• Capture customer specifics using Job Analysis questions.
• Review proofs and manage the proofing process; call customers when jobs are ready.
• Edit/Create new print-ready files using Adobe Suite products.
• Create job estimates that are timely, professional, and price-accurate.
• Maintain current pricing strategies and customer billing procedures.

Skills

Project management

Customer relationships

Analytical skills

Written & verbal communication

Time management

Professional appearance & decorum

Tools

Adobe Creative Suite

CRM software

MIS systems

Job description

AlphaGraphics in Shirley, MA is seeking a Project Manager to drive inside sales while supporting the Account Executive. You will learn product offerings, manage proofs, and prepare accurate estimates to improve client satisfaction.

The role emphasizes relationship-building, effective communication, and strong organization. Prior project management experience is preferred but not required; familiarity with printing workflows and MIS is a plus.