Shuttle & Valet Driver — Guest Services at Waterfront Hotel

Hyatt Regency Boston Harbor; Boston (MA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Free hot meal during shift

Health plans: medical, dental & vision

401(k) with company match

Hotel stay discounts

Job summary

Hyatt Regency Boston Harbor in Boston seeks a courteous valet/guest transportation associate to ensure efficient arrival and departure experiences. You will greet guests, open doors, and assist with directions while coordinating with hotel staff to move vehicles safely.

The role requires strong customer service, the ability to handle luggage, and a professional demeanor on shifts that may involve peak times and weekends. Benefits and on-site parking support are provided.

Qualifications

• Hotel experience preferred.
• Experience driving a 6+ passenger van.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience and diplomacy.

Responsibilities

• Transport guests to and from the airport terminal or designated site safely and efficiently.
• Park guest vehicles and retrieve them promptly with proper ticketing.
• Greet guests with a warm welcome and assist with door opening and directions.
• Respond to inquiries about hotel features, services and nearby attractions.
• Maintain smooth driveway traffic flow and assist guests with luggage loading/unloading.

Skills

Customer service

Driving

Patience and diplomacy

Job description

Hyatt Regency Boston Harbor in Boston seeks a courteous valet/guest transportation associate to ensure efficient arrival and departure experiences. You will greet guests, open doors, and assist with directions while coordinating with hotel staff to move vehicles safely.

The role requires strong customer service, the ability to handle luggage, and a professional demeanor on shifts that may involve peak times and weekends. Benefits and on-site parking support are provided.