Shuttle Driver

The Hotel at Avalon; Boston, Northern (MA, KY); Híbrido; USD 36 000 - 41 000; Tempo parcial

Resumo da oferta

Hyatt Regency Boston Harbor is seeking an enthusiastic Shuttle Driver to provide safe and timely transportation for guests arriving and departing the property. This on-site, part-time role focuses on customer service, local knowledge, and efficient operations at the hotel entrance and airport transport areas.

Applicants should have experience with passengers, a clean driving record, and the ability to lift luggage; the job includes a strong emphasis on hospitality, safety, and teamwork in a busy

Qualificações

• Hotel experience preferred.
• Experience driving a 6+ passenger van.
• Strong customer service and diplomacy skills.
• Clean driving record and valid license.

Responsabilidades

• Ensure safe and timely transportation for guests to/from airport or designated sites.
• Park guest vehicles and assist with luggage handling as needed.
• Greet guests warmly and provide friendly, accurate directions and information.
• Maintain smooth driveway flow and respond to guest inquiries promptly.
• Adhere to attendance, safety, and hotel policies; support team as required.

Conhecimentos

Hotel experience

Van driving

Customer service

Patience & diplomacy

Driving record

Descrição da oferta de emprego

## Shuttle DriverApply: On-Site: Hyatt Regency Boston Harbor - Boston, MA: Part time: Posted Today: JR119287**About Us**Feel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has been honored as a 2024 TripAdvisor Travelers' Choice Award recipient and has earned several Best of Weddings Awards from The Knot. Our team has consistently excelled in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service. We pride ourselves in creating an inclusive and supportive environment, providing associates with a wealth of opportunities to help advance their careers and are proud to share our 95% Associate Satisfaction score! When you join our team, you'll enjoy a free hot meal during your shift and a comprehensive, competitive benefit program for the physical, mental and financial wellness of you and your family including: -Benefit eligibility within first 30 days -Health plans for medical, dental & vision -Generous 401k match -Paid time off including vacation, sick time and flexible holidays -Tuition reimbursement -Hotel stay discounts and more! Our location is convenient for commuters with free on-site parking and MBTA stations close by.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $27.50 - $27.50 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Ensure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.### **Essential Duties and Responsibilities*** Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.* Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs.* Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.* Respond immediately to customer inquiries regarding hotel features, services, and assistance. •Provide clear and understandable directions to hotel facilities and nearby attractions.* Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.* Listen, understand, and respond immediately to guest and associate inquiries and requests for assistance.* Lift luggage, packages and boxes from cars, buses, vans, and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.* Clearly communicate the features and services of the hotel facilities.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned. **Qualifications and Skills*** Hotel experience preferred.* Experience driving a 6+ passenger van.* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.* Ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs.* Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage. Sufficient manual dexterity in one hand to be able to load and unload luggage with or without reasonable accommodation.* Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.* Perform tasks requiring bending, stooping, kneeling, climbing stairs and walking distances throughout the property with or without reasonable accommodation.* Excellent driving record as verified by Motor Vehicle Report.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.