Shuttle Operations Supervisor - DFW (Non-CDL)

LAZ Parking; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

LAZ Parking seeks a Shuttle Supervisor NON-CDL to oversee operations at the Dallas Fort Worth Airport location, ensuring 24/7 professional shuttle management. You will support programs from the home office and assist operational teams across the site.

The role requires prior shuttle supervision experience, a valid CDL is preferred but not required, and guidance on DOT compliance. Occasional after-hours work may be needed to meet schedules.

Qualifications

• Experience supervising a shuttle program.
• Experience with DOT compliance is preferred.
• Experience with shuttle program maintenance and 45 day inspections preferred but not required.
• 1+ years in supervisory role preferred.
• Proficiency with Excel, Word, Power Point and dispatch/transportation software.
• Schedule flexibility to meet operating needs; may require hours outside regular schedule.

Responsibilities

• Lead, direct, and develop the shuttle team at Dallas Fort Worth Airport (DFW).
• Supervise and direct the activities of on-site shuttle employees.
• Identifying high potential employees to support the organization’s continued growth.
• Ensure drivers drive the proper routes and provide appropriate customer service while keeping on schedule.
• Responsible for executing plan for the opening of newly assigned routes by client when requested.
• Assist management in delivering requirements outlined within the contractual agreement.
• Complete daily, weekly, monthly, and annual operational reports as required.
• Provide feedback to management about employee performance and concerns.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.
• Communicate effectively with all required entities regarding operational emergencies.
• Organize and supervise irregular and/or unanticipated peak business operations as required.
• Additional related duties as assigned.

Skills

Shuttle supervision

Customer service

Team leadership

Communication

Problem solving

Multi-tasking

Microsoft Office

Dispatch software

Education

High School Diploma or equivalent

Tools

Excel

Word

PowerPoint

Dispatch software

Job description

LAZ Parking seeks a Shuttle Supervisor NON-CDL to oversee operations at the Dallas Fort Worth Airport location, ensuring 24/7 professional shuttle management. You will support programs from the home office and assist operational teams across the site.

The role requires prior shuttle supervision experience, a valid CDL is preferred but not required, and guidance on DOT compliance. Occasional after-hours work may be needed to meet schedules.