Shuttle Operations Manager

UCSF Health, AG; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

UCSF Health is seeking a Manager of Shuttle Services to lead planning, management and daily operations of UCSF's shuttle network across Parnassus, Mission Bay, Mount Zion and satellites. You will ensure safe, reliable, and compliant transportation for students, faculty, patients and staff.

The role requires strong leadership, strategic thinking, data reporting and incident response, with a focus on accessibility, sustainability and UC policy adherence.

Qualifications

• Bachelor's degree in related area or equivalent experience.
• Current commercial Class B license with Passenger Endorsement, Air Brake Certification, and medical certificate.
• Strong interpersonal, communication, and leadership skills.
• Proficiency in basic computer applications and administrative analysis.
• Defensive driving and customer service skills, with problem-solving ability.
• Ability to manage multiple schedules in a high-volume environment.
• Experience supervising union or represented staff and ensuring safety/compliance.

Responsibilities

• Oversee planning, management and daily operations of UCSF shuttle infrastructure.
• Ensure safety, ADA compliance, and alignment with UC policies and regulations.
• Lead response and contingency planning for incidents and infrastructure failures.
• Supervise shuttle/transit staff and monitor quality and workload.
• Coordinate across multiple UCSF sites and deploy digital solutions for service improvements.

Job description

UCSF Health is seeking a Manager of Shuttle Services to lead planning, management and daily operations of UCSF's shuttle network across Parnassus, Mission Bay, Mount Zion and satellites. You will ensure safe, reliable, and compliant transportation for students, faculty, patients and staff.

The role requires strong leadership, strategic thinking, data reporting and incident response, with a focus on accessibility, sustainability and UC policy adherence.