Shuttle Driver

Commonwealth Hotels; Erlanger (KY); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Next Day Pay

Flexible spending accounts

Paid vacation

Personal days

Holiday pay

Employee discounts

Job summary

Commonwealth Hotels is seeking a Full-Time Hotel Airport Shuttle Van Driver for the Cincinnati Airport area. You will transport guests in a timely, courteous manner, assist with luggage, and coordinate with front desk for shuttle schedules.

You’ll promote the hotel and ensure a positive guest experience. Benefits include medical, dental, vision coverage, a 401(k) match, NEXT DAY PAY options, and paid time off.

Qualifications

• Must have a valid driver's license.
• Experience in guest service is preferred.
• Flexibility to work weekends and holidays.

Responsibilities

• Provide safe and timely shuttle service to guests to airports, attractions, and local destinations.
• Assist guests with loading and unloading luggage as needed.
• Greet guests, share information about local area and hotel services.

Skills

Valid driver's license

Guest service

Education

High school diploma or equivalent

Job description

Courtyard by Marriott Cincinnati Airport is seeking a Hotel Airport Shuttle Van Driver!

About Us:

The Courtyard by Marriott Cincinnati Airport is home to the most experienced staff in the region, where hard work meets a fun and vibrant culture. Working at the Courtyard Cincinnati Airport offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. The hotel is located in Northern Kentucky, just minutes from the Cincinnati Northern Kentucky International Airport CVG, minutes from the Ark Encounter, Amazon, DHL, Carl Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and Fischer Homes. Join Team at the Courtyard by Marriott Cincinnati Airport!

Why This Role?

Working as a Full‑Time Hotel Shuttle Van Driver at the Hampton Inn Cincinnati Airport South offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Responsibilities for Full-Time Hotel Airport Shuttle Van Driver include:

• Transportation Services
• Provide a safe and timely shuttle service to guests, transporting them to airports, attractions, business centers, or other designated locations.
• Assist with loading and unloading luggage as needed.
• Guest Interaction
• Greet guests warmly, provide information about the local area, and answer questions about hotel services and amenities.
• Address and resolve any guest concerns or special requests during transit.

Vehicle Maintenance

• Inspect the vehicle before and after each trip to ensure it is clean, well‑maintained, and in good working condition.
• Report any mechanical issues or damage promptly and schedule regular maintenance or repairs.

Safety Compliance

• Follow all traffic laws and safety regulations to ensure passenger safety.
• Maintain a valid driver’s license and any required certifications (e.g., commercial driving license, if applicable).
• Log trip details, including mileage, destinations, and passenger counts.
• Keep records of maintenance schedules and fuel expenses if required.

Coordination with Hotel Staff

• Communicate with the front desk to coordinate shuttle schedules and guest pickups.
• Adapt to changes in guest schedules or special transportation requests.

Cleanliness and Presentation

• Ensure the shuttle vehicle is clean, organized, and stocked with any amenities (e.g., bottled water, brochures).
• Maintain a professional appearance and provide a friendly, welcoming experience for guests.
• Be prepared to handle emergencies or unexpected situations, such as accidents, vehicle breakdowns, or medical incidents, calmly and professionally.

Promoting the Hotel

• Act as a brand ambassador by promoting the hotel’s services and offerings during interactions with guests.
• Provide local insights and recommendations to enhance the guest experience.

Punctuality and Reliability

• Ensure timely pick‑ups and drop‑offs according to the schedule, avoiding unnecessary delays.

What We Are Looking for in a Full-Time Hotel Airport Shuttle Van Driver includes:

• Must possess a valid driver’s license appropriate for the type of vehicle
• No recent traffic violations, accidents, or driving‑related criminal offenses.
• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast‑paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.
• Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world‑class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/cvgca-courtyard-cincinnati-airport/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Cincinnati, Ohio!