Housekeeper

Commonwealth Hotels; Erlanger (KY); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Same-day pay

Flexible spending accounts

Vacation time

Personal days

Holiday pay

Employee discounts on travel

Online training courses

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

The Residence Inn Cincinnati Airport Erlanger Kentucky is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper to join our team. This role offers a customer‑focused environment in a busy hotel near CVG, with opportunities for growth and professional development.

You will be responsible for cleaning guest rooms, restocking supplies, and ensuring safety standards while delivering outstanding guest service.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

• Clean guest rooms: beds, linens, dusting, vacuuming, bathrooms.
• Restock guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspect rooms for good working condition and report maintenance issues.
• Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Handle laundry services: collecting, washing, folding, and delivering linens and towels.
• Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Skills

Guest satisfaction

Time management

Team collaboration

Customer service

Education

High school diploma or equivalent

Job description

The Residence Inn by Marriott Cincinnati Airport Erlanger Kentucky is seeking a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper.

About Us:

Residence Inn by Marriott Cincinnati Airport Erlanger Kentucky is located just a mile from CVG Airport and 10 minutes from downtown Cincinnati, offers a home-like atmosphere for guests and team members. Conveniently near major companies like Amazon, Bosch, and P&G, it caters to both professionals and travelers. The hotel seeks dedicated team members passionate about creating a welcoming environment, emphasizing the value of each contribution within a supportive team.

Why This Role?

Working as a Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper at Residence Inn by Marriott Cincinnati Airport Erlanger offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizes excellence, and provides opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Responsibilities for the Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper include:

• Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

What We Are Looking for Full-Time Hotel Room Attendant, Hotel Guest Room Attendant or Hotel Housekeeper include:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/cvgap-residence-inn-cincinnati-airport/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Cincinnati, Ohio Erlanger, Kentucky!