Breakfast Attendant

Commonwealth Hotels; Erlanger (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401(k) with company match

Same Day Pay

Vacation, Personal Days, Holiday pay

Hotel, food, and beverage discounts

Professional growth: online training

Employee Assistance Program

Jury duty leaves, bereavement leave

Job summary

Commonwealth Hotels is seeking a Hotel Breakfast Attendant Server for the Courtyard Cincinnati Airport Erlanger, KY. Join the Bistro team to deliver friendly service during breakfast and throughout the dining day.

Expect dynamic, fast-paced shifts, opportunities to sharpen guest service, multitasking, and upselling while maintaining food safety, POS accuracy, and teamwork across front and back of house.

Qualifications

• High school diploma or equivalent required.
• Prior experience in food service is advantageous.
• Strong focus on guest satisfaction and service quality.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Provide friendly, attentive customer service at breakfast and dining shifts.
• Take and deliver accurate orders; upsell menu items and beverages when appropriate.
• Maintain clean, organized dining spaces and adhere to brand standards.
• Operate POS system efficiently and handle transactions accurately.
• Collaborate with kitchen and front-of-house teammates for smooth service.
• Uphold food safety and cleanliness standards at all times.

Skills

Customer service

Multitasking

Upselling

Time management

Attention to detail

Teamwork

Professionalism

POS experience

Culinary basics

Food safety

Education

High school diploma or equivalent

Tools

POS systems

Job description

Join Our Team at the Courtyard Cincinnati Airport Erlanger, Kentucky!

The Courtyard Cincinnati Airport Erlanger, Kentucky is seeking a top-performing Hotel Breakfast Attendant Server for the Courtyard Bistro.

About Us:

Working at the Courtyard by Marriott Cincinnati Airport offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. The hotel is located in Northern Kentucky just minutes from the Cincinnati Northern Kentucky International Airport CVG, minutes from the Ark Encounter, Amazon, DHL, Carl Zeiss, Archer Daniels Midland ADM, Flight Safety, McLane Food Service, and Fischer Homes.

Why This Role?

Dynamic Work Environment

You will work in a fast-paced, team-oriented setting where no two days are the same. As part of the Courtyard Bistro team, you will interact with diverse guests, providing top-notch service and quality food, making a positive impact on their stay.

Skill Development

This role allows you to build expertise in multiple areas:

As a Server

Sharpen your customer service, multitasking, and upselling skills while creating memorable dining experiences for guests.

As a Cook

Develop or enhance your culinary skills, working with fresh ingredients to prepare delicious meals and snacks.

Career Growth Opportunities

Flexible Scheduling

The Bistro’s hours often include breakfast, dinner, and evening drinks, providing flexibility for those seeking work-life balance or a schedule that fits other commitments.

Guest Interaction

As a Server, you will have the chance to connect with travelers from all over, making their stay more enjoyable. Your role as a Cook allows you to play a key part in delivering high-quality meals that enhance the guest experience.

What’s In It for You?

• Comprehensive Benefits: Medical, Dental and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses and Commonwealth University
• Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Key Responsibilities for the Hotel Breakfast Attendant Server include:

Customer Service Skills

• Friendly, approachable demeanor with a passion for providing excellent guest experiences.
• Ability to handle guest concerns or complaints professionally and efficiently.

Attention to Detail

• Capable of accurately taking and delivering orders, ensuring the right items are served at the right time.
• Maintaining clean and organized dining spaces that align with brand standards.

Multitasking and Time Management

• Ability to manage multiple tables or tasks at once while keeping guests satisfied.
• Strong organizational skills to handle busy dining periods effectively.
• Comfortable upselling menu items, beverages, or promotions to enhance guest satisfaction and drive revenue.

Teamwork

• Works well with colleagues, kitchen staff, and management to ensure seamless service.

Professionalism and Appearance

• Adheres to uniform and grooming standards, representing the hotel brand appropriately.

Basic Math and POS Experience

• Competence in handling payment transactions, processing bills, and using point-of-sale systems efficiently.

Culinary Skills

• Proficiency in preparing meals to order, following recipes, and maintaining consistent quality and presentation.

Food Safety and Cleanliness

• Adherence to food safety regulations and sanitation standards to ensure guest health and satisfaction.

Attention to Detail

• Maintains consistency in portion sizes, plate presentation, and flavor profiles to align with brand standards.

What We are Looking for in a Hotel Breakfast Attendant Server include:

• High school diploma or equivalent
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Applicants should have the flexibility work weekends and holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/cvgca-courtyard-cincinnati-airport/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Cincinnati, Ohio and Erlanger, Kentucky!