Shuttle Driver

Mass General Brigham; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

Mass General Brigham is seeking a shuttle bus driver for a part-time evening role at 80 Blossom Street, Boston. The position offers 23 hours per week with a pay range of $18.58–$26.58 per hour, plus benefits and opportunities for growth.

You will operate shuttle buses safely, assist passengers (including those with disabilities), and communicate with dispatch about delays, logs, and safety checks. This role is onsite with your schedule primarily in the evening hours.

Qualifications

• Education: High School Diploma or Equivalent preferred
• Licenses and Credentials: CDL with Air Brake and Passenger Endorsements; DOT health card requirement
• Experience: 1–2 years as shuttle bus driver required

Responsibilities

• Safely operating shuttle buses or coach-style passenger vehicles.
• Transporting passengers according to scheduled routes and destinations.
• Following traffic laws, company policies, and fleet safety procedures.
• Providing courteous, professional customer service to passengers.
• Communicating with dispatch regarding delays, detours, or operational issues.
• Maintaining required logs, including passenger counts, mileage, inspections, and trip records.
• Conducting vehicle inspections and reporting mechanical or safety concerns.
• Assisting passengers with disabilities, including operating wheelchair lifts.
• Ensuring passenger capacity limits are followed.
• Responding appropriately to emergencies and reporting incidents to supervisors or dispatchers.

Skills

Safe driving

Customer service

Communication with dispatch

Recordkeeping

Passenger assistance

Accessibility support

Safety compliance

Education

High School Diploma or Equivalent

Tools

Commercial Driver's License (CDL)

Air Brake Endorsement

Passenger Endorsement (CDL)

DOT medical card

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

M-T 3:00pm-8:00pm (F) 3:00pm-6:00pm 23 hrs /week

The primary responsibilities include:

• Safely operating shuttle buses or coach-style passenger vehicles.
• Transporting passengers according to scheduled routes and assigned destinations.
• Following traffic laws, company policies, and fleet safety procedures.
• Providing courteous, professional customer service to passengers.
• Communicating with dispatch regarding delays, detours, or operational issues.
• Maintaining required logs, including passenger counts, mileage, inspections, and trip records.
• Conducting vehicle inspections and reporting mechanical or safety concerns.
• Assisting passengers with disabilities, including operating wheelchair lifts.
• Ensuring passenger capacity limits are followed.
• Responding appropriately to emergencies and reporting incidents to supervisors or dispatchers.

Key Skills Highlighted

• Safe driving and defensive driving practices
• Customer service
• Communication with dispatch and supervisors
• Recordkeeping and documentation
• Passenger assistance and accessibility support
• Compliance with transportation regulations and safety standards

Qualifications

• Education: High School Diploma or Equivalent preferred
• Can this role accept experience in lieu of a degree? Yes
• Licenses and Credentials: MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required Commercial Drivers License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required
• Experience: Proven experience as a shuttle bus driver 1-2 years required

Knowledge, Skills and Abilities

• Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely.
• Attention to detail and accuracy in record-keeping and documentation.
• Great improvisational skills.
• Knowledge of basic vehicle maintenance procedures.
• Excellent customer service skills. Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

80 Blossom Street

Scheduled Weekly Hours

23

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.