Shuttle Driver

Massachusetts General Hospital; Boston (MA); On-site; USD 22,041 - 27,552; Part time

Job summary

Massachusetts General Hospital is seeking a Shuttle Bus Driver to ensure safe and efficient transportation of passengers. Responsibilities include operating shuttle buses, maintaining logs, and providing excellent customer service.

Applicants should have 1-2 years of driving experience, a preferred high school diploma, and must obtain necessary licenses. Join our team and contribute to a supportive environment with a commitment to equal opportunity.

Qualifications

• 1-2 years of proven experience as a shuttle bus driver.
• Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Responsibilities

• Safely operating shuttle buses or coach-style passenger vehicles.
• Transporting passengers according to scheduled routes and assigned destinations.
• Providing courteous, professional customer service to passengers.

Skills

Safe driving and defensive driving practices

Customer service

Communication with dispatch and supervisors

Recordkeeping and documentation

Passenger assistance and accessibility support

Compliance with transportation regulations and safety standards

Education

High School Diploma or Equivalent preferred

Job description

M-T 3:00pm-8:00pm (F) 3:00pm-6:00pm 23 hrs /week

Responsibilities

• Safely operating shuttle buses or coach-style passenger vehicles.
• Transporting passengers according to scheduled routes and assigned destinations.
• Following traffic laws, company policies, and fleet safety procedures.
• Providing courteous, professional customer service to passengers.
• Communicating with dispatch regarding delays, detours, or operational issues.
• Maintaining required logs, including passenger counts, mileage, inspections, and trip records.
• Conducting vehicle inspections and reporting mechanical or safety concerns.
• Assisting passengers with disabilities, including operating wheelchair lifts.
• Ensuring passenger capacity limits are followed.
• Responding appropriately to emergencies and reporting incidents to supervisors or dispatchers.

Key Skills Highlighted

• Safe driving and defensive driving practices
• Customer service
• Communication with dispatch and supervisors
• Recordkeeping and documentation
• Passenger assistance and accessibility support
• Compliance with transportation regulations and safety standards

Education

• High School Diploma or Equivalent preferred

Experience in lieu of a degree

Yes

Licenses and Credentials

• MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required
• Commercial Drivers License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required

Experience

Proven experience as a shuttle bus driver 1-2 years required

Knowledge, Skills, and Abilities

• Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely.
• Attention to detail and accuracy in record-keeping and documentation.
• Great improvisational skills.
• Knowledge of basic vehicle maintenance procedures.
• Excellent customer service skills.
• Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Equal Opportunity Employer

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.