Transportation Technician

Mass General Brigham; Newton (AL); On-site; USD 40,000 - 48,000; Full time

Job summary

Mass General Brigham in Newton, MA seeks a patient transport specialist to move patients and equipment safely within the facility. You'll coordinate transport requests, assist with boarding, and support timely service across departments such as radiology and surgery.

This on-site role requires a High School Diploma, BLS, and 1–2 years of healthcare transport or customer service experience. Excellent communication and attention to detail are essential for patient comfort and infection-control

Qualifications

• High School Diploma or Equivalent required.
• BLS Certification - Basic Life Support preferred
• Experience in transportation, healthcare or customer service, 1–2 years preferred
• Excellent communication, attention to detail, multitasking and following instructions are essential
• Knowledge of infection control and safety protocols related to patient transport and equipment handling

Responsibilities

• Safely transport patients within the facility to departments such as radiology, surgery and physical therapy.
• Assist patients getting on/off transportation vehicles, ensuring comfort and safety.
• Transport medical equipment, supplies and specimens between departments.
• Adhere to infection control and safety protocols while handling materials.
• Coordinate transportation requests and schedules to ensure prompt service.
• Collaborate with nurses, physicians and other staff to prioritize transportation needs.

Skills

Excellent communication

Attention to detail

Follow directions

Infection control

Basic computer skills

Education

High School Diploma or Equivalent

Job description

Premium Remote Friendly Full-time 44,000 USD

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Responsible for facilitating the safe and efficient transportation of patients, medical equipment, and supplies within the healthcare facility. Responsible for coordinating transportation logistics, ensuring timely and accurate delivery, and maintaining a high level of professionalism and customer service.
Does this position require Patient Care?
No

Essential Functions

• Safely transport patients within the healthcare facility, including from their rooms to various departments, such as radiology, surgery, and physical therapy.
• Assist patients with boarding and disembarking from transportation vehicles, ensuring their comfort and well-being.
• Transport medical equipment, supplies, and specimens between departments and storage areas.
• Ensure proper handling and care of delicate and sensitive equipment.
• Adhere to infection control and safety protocols while handling and transporting materials.
• Coordinate transportation requests and schedules to ensure prompt and efficient service.
• Collaborate with nurses, physicians, and other healthcare professionals to prioritize transportation needs and accommodate urgent requests.

Qualifications

Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Experience
Experience in transportation, preferably in a healthcare or customer service environment. 1-2 years preferred

Knowledge, Skills and Abilities

• Excellent communication skills, with the ability to interact effectively with patients, families, and healthcare professionals.
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize assignments in a fast-paced environment.
• Ability to follow directions, work independently, and demonstrate sound judgment in decision-making.
• Knowledge of infection control and safety protocols, particularly as they relate to patient transport and handling of medical equipment.
• Basic computer skills for record-keeping and documentation purposes.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

2014 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $21.51/Hourly

Grade

1

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.