Shuttle Dispatcher - Fast-Paced Ops & Customer Care

Fountain; Chicago (IL); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Exceptional Medical, Dental, and Vision Insurance

Financial Wellness Tool

Employee Assistance Program (EAP)

Paid holidays

Pet & Legal Insurance

Job summary

WeDriveU seeks a Window Dispatcher in Chicago responsible for coordinating daily operations and providing stellar customer service through our nationwide network.

The ideal candidate will excel in communication, organization, and problem-solving, handling high volumes of calls and assisting drivers with routing. This full-time role offers competitive pay and comprehensive health benefits.

Qualifications

• Organize and prioritize time to balance conflicting demands related to customer care and dispatching.
• Read and interpret documents and instructions from customers and other team members.
• Function in a fast-paced environment, under substantial pressure.

Responsibilities

• Directs and monitors daily assignments, schedules drivers and assigns vehicles.
• Responds to emergency calls and coordinates mechanical service repair.
• Handles customer concerns and requests for information in a professional manner.

Skills

Communication skills

Problem solving

Organization

Time management

Efficiency in Microsoft Office

Education

High school diploma or GED

2 years of experience in a dispatch field

Job description

WeDriveU seeks a Window Dispatcher in Chicago responsible for coordinating daily operations and providing stellar customer service through our nationwide network.

The ideal candidate will excel in communication, organization, and problem-solving, handling high volumes of calls and assisting drivers with routing. This full-time role offers competitive pay and comprehensive health benefits.