Showroom Sales Coordinator

Sub-Zero Group; Columbia (MD); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Quarterly bonus

Paid vacation, sick and holiday

Health, dental, and vision plans

401(k) savings and profit sharing

Education assistance and internal培训

Maternity & paternity leave

Job summary

Sub-Zero Group, Inc. in Columbia, MD seeks a Showroom Sales Coordinator to ensure a luxurious guest experience.

You will welcome visitors, gather initial information, and coordinate tours with showroom consultants, guiding walk-ins and appointments. Responsibilities include answering the showroom phone, scheduling consultations, coordinating events, maintaining product literature, and acting as liaison between Showroom and Corporate on updates.

Qualifications

• High School or better required.
• Minimum 2 years of customer service experience in a high-end setting.
• Strong communication and attention to detail.

Responsibilities

• Greet clients upon arrival, offer beverages, and coordinate tours with showroom consultants.
• Manage showroom phone line, confirm appointments, and schedule consultations.
• Coordinate and prepare for showroom events, RSVP lists, and attendance.
• Maintain product literature, order supplies, and liaise with Corporate on product updates.
• Perform other duties as assigned.

Skills

CRM

Microsoft Excel

Education

High School or better.

Job description

Sub-Zero Group, Inc., a high-end luxury appliances Company, seeks a Showroom Sales Coordinator for our Columbia, MD Showroom. This position will be responsible for providing an efficient and luxurious experience for all consumers who visit our showroom. The individual will ensure that every showroom visitor is welcomed, initial information is gathered, and all necessary information is communicated to visitors prior to (and upon) their arrival. The Coordinator will play a contributing role in aiding the Path-to-Purchase process along with various administrative departmental duties as required.

Specific duties include:

• Greeting clients upon arrival (offering beverage, coordinating tour with available showroom sales consultants, managing walk in and appointment traffic)
• Managing showroom phone line, contacting customers to confirm appointments, answering incoming phone calls and scheduling showroom consultations
• Coordinating and preparing for all events that take place in the showroom – including managing RSVP lists, confirming attendance, set-up, and execution
• Administration – ensuring product literature is stocked, ordering any necessary supplies. Liaison between Showroom and Corporate regarding product updates and installations
• Other duties as assigned

We value our employees by providing:

Competitive compensation based on skills and experience: $26.97-$33.00 per hour, plus a quarterly bonus opportunity

• Paid vacation, sick and holiday (in compliance with state and city laws and ordinances)
• Industry leading health, dental, and vision plans
• Generous 401 (K) savings and profit sharing
• Education assistance and internal training programs
• Maternity & paternity leave

This position requires a pre-employment drug test and background check, which will be administered after a conditional job offer is extended. A negative drug test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Qualifications

Skills

Preferred

CRM

Novice

Microsoft Excel

Novice

Education

Required

High School or better.

Experience

Preferred

• Minimum 2 years’ experience in customer service, reception, or related field within a high-end setting
• Strong communication skills – both verbal and written, attention to details, ability to think quickly
• Professional appearance, personable, positive attitude

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.