Showroom Project Coordinator - Installations Customer Care

Alfred Williams & Co; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Alfred Williams & Co in San Antonio’s Showroom is seeking a Project Coordinator to support the sales effort by coordinating shipments and installation services, and to serve as the primary link between customers and the dealership.

You will work closely with sales, design, customer service, and installation resources, handling inquiries, ensuring orders are accurate, and maintaining records and project files throughout the lifecycle.

Qualifications

• High school diploma.
• 3-5 years of customer service experience.
• Excellent interpersonal skills.
• Demonstrated communication skills, both verbal and written.
• Demonstrated organizational skills; ability to manage multiple projects in a fast-paced environment.
• Working knowledge of software programs, such as Microsoft Office Suite (Word, Excel, etc.)

Responsibilities

• Create quotes for customers and assemble sales contract packages.
• Enter orders and verify tax status, billing, and shipment details.
• Coordinate installation and service with customers, trades, and subcontractors.
• Maintain accurate records of orders, costs, and project files.
• Provide ongoing communication between customers and dealership to resolve issues.

Education

High school diploma

3-5 years of customer service experience

Excellent interpersonal skills

Demonstrated communication skills

Demonstrated organizational skills

Ability to work in team environment

Working knowledge of Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Alfred Williams & Co in San Antonio’s Showroom is seeking a Project Coordinator to support the sales effort by coordinating shipments and installation services, and to serve as the primary link between customers and the dealership.

You will work closely with sales, design, customer service, and installation resources, handling inquiries, ensuring orders are accurate, and maintaining records and project files throughout the lifecycle.