Showroom Operations & Customer Service Specialist

Daikin Comfort; Pontiac (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Daikin Comfort is seeking a Showroom Coordinator in Pontiac, Michigan. This role is essential for bridging customer service with administrative tasks in a showroom. The coordinator will manage sales orders, oversee vendor coordination, and maintain ERP system accuracy. Candidates should have experience in customer service or warehouse management, preferably in the HVAC or related industries. Strong skills in Microsoft Office and ERP systems are essential. Join us in delivering excellent service to our valued customers.

Qualifications

• Customer service, warehouse coordination, or operations experience required.
• Experience supporting high-volume or key customer accounts preferred.
• Industry experience in HVAC, hearth, garage doors, or related field preferred.

Responsibilities

• Provide professional and responsive customer service for inquiries.
• Process and manage sales orders, purchase orders, and RMAs.
• Maintain accurate system records within ERP systems.

Skills

Proficiency in Microsoft Office (Excel, Outlook)

Experience with ERP systems

Strong understanding of order processing

Strong communication skills

Problem-solving mindset

Ability to multitask

Comfort working in a warehouse/showroom setting

Job description

Daikin Comfort is seeking a Showroom Coordinator in Pontiac, Michigan. This role is essential for bridging customer service with administrative tasks in a showroom. The coordinator will manage sales orders, oversee vendor coordination, and maintain ERP system accuracy. Candidates should have experience in customer service or warehouse management, preferably in the HVAC or related industries. Strong skills in Microsoft Office and ERP systems are essential. Join us in delivering excellent service to our valued customers.