Showroom Manager — Customer Experience Leader

By The Yard Inc; Town of Oconomowoc (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Short-term disability

401k with company match

Profit sharing

Voluntary insurance

Paid Time Off

Job summary

By The Yard Inc. is seeking a talented Showroom Manager in Oconomowoc, WI to lead daily showroom operations and coach a team to deliver exceptional customer experiences.

The role emphasizes relationship-building with walk-in guests and converting visits into sales while upholding showroom appearance and processes. You will manage staff schedules, train employees, monitor sales metrics, and collaborate with the Customer Experience Manager to drive showroom growth across our eco-friendly outdoor

Qualifications

• Experience as Inside Sales Manager preferred.
• Bachelor's degree in Marketing, Business Administration, or related field preferred.
• Experience overseeing staff including scheduling, recruiting, training, and development.
• Exceptional customer service, communication, leadership, and organizational skills.

Responsibilities

• Oversee daily showroom operations to ensure best customer experience.
• Coach showroom team to build relationships and convert visits into sales.
• Schedule and coordinate staff; recruit and train.
• Monitor sales metrics and manage showroom budgets.
• Collaborate with Customer Experience Manager on goals and growth.

Skills

Inside Sales Manager

Customer service

Leadership

Communication

Scheduling

Education

Bachelor's degree in Marketing or Business

Tools

Microsoft Office

Job description

By The Yard Inc. is seeking a talented Showroom Manager in Oconomowoc, WI to lead daily showroom operations and coach a team to deliver exceptional customer experiences.

The role emphasizes relationship-building with walk-in guests and converting visits into sales while upholding showroom appearance and processes. You will manage staff schedules, train employees, monitor sales metrics, and collaborate with the Customer Experience Manager to drive showroom growth across our eco-friendly outdoor