Showroom Experience Coordinator

Ferguson; Mount Juliet (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Ferguson Enterprises, LLC. is seeking a Showroom Coordinator in Mount Juliet, TN to welcome guests, manage appointments and support sales activities in our showroom.

You will greet visitors, handle phone inquiries with a positive demeanor, maintain an orderly sign-in system, and assist with literature packages and follow-up communications to drive customer satisfaction and repeat business. The schedule is Monday–Friday 8:30am–5pm plus one Saturday per month.

Qualifications

• Have a high school diploma/GED or equivalent education.
• Experience in sales and customer service.
• Strong interpersonal skills and ability to prioritize workload.
• Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook.
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business.
• Strong communication and presentation skills.

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship.
• Answer and direct incoming phone calls with a positive demeanor.
• Optimally communicate appointment policy.
• Manage customer sign-ins, appointment book and customer job folders.
• Maintain bid follow-up system and prepare literature packages.
• Address "Thank You" cards to customers for full house selections.

Skills

Sales experience

Customer service

Interpersonal skills

Prioritize workload

Strong communication

Presentation skills

Education

High School diploma/GED

Tools

Word

Excel

Powerpoint

Outlook

Job description

Ferguson Enterprises, LLC. is seeking a Showroom Coordinator in Mount Juliet, TN to welcome guests, manage appointments and support sales activities in our showroom.

You will greet visitors, handle phone inquiries with a positive demeanor, maintain an orderly sign-in system, and assist with literature packages and follow-up communications to drive customer satisfaction and repeat business. The schedule is Monday–Friday 8:30am–5pm plus one Saturday per month.