Showroom Customer Service Pro — Commission Eligible & Growth

Ferguson

Tacoma (WA)

In loco

USD 49.000 - 52.000

Tempo pieno

2 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

Health insurance
Dental insurance
Vision insurance
401(k) with company match
Paid time off
Life insurance
Employee discounts

Descrizione del lavoro

Ferguson in Tacoma, WA is seeking a Showroom Customer Service Representative. This role focuses on meeting customers on the showroom floor and supporting sales with accurate quotes, orders, and delivery coordination.

Requirements include 0-3 years of customer service experience and knowledge of plumbing fixtures, lighting, and appliances. Strong communication, multitasking, and time management are essential for success in this fast-paced, team-oriented environment.

Competenze

  • 0-3 years of prior customer service experience preferred.
  • Knowledge of plumbing fixtures, lighting, and appliances preferred.
  • Results oriented; able to meet goals, build relationships, and work in a team environment.
  • Excellent phone/in-person sales communication, time management and organizational skills.
  • Ambition to succeed and be self-motivated.

Mansioni

  • Assist customers on the showroom floor.
  • Strive to increase knowledge of entire product offering.
  • Support efforts of Outside Sales Associates.
  • Collaborate with Showroom Sales consultants by handling administrative tasks to meet customer needs.
  • Support the Showroom Sales team by providing timely quotations and accurate order processing.
  • Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.

Conoscenze

Customer service
Communication
Multi-tasking
Time management

Descrizione del lavoro

Ferguson in Tacoma, WA is seeking a Showroom Customer Service Representative. This role focuses on meeting customers on the showroom floor and supporting sales with accurate quotes, orders, and delivery coordination.

Requirements include 0-3 years of customer service experience and knowledge of plumbing fixtures, lighting, and appliances. Strong communication, multitasking, and time management are essential for success in this fast-paced, team-oriented environment.

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