Showroom Coordinator

Workspace Interiors, Inc.; Knoxville (TN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

401(k) with company match

Paid time off

Dental and vision insurance

Supplemental life insurance

HSA

Dependent Care FSA

Additional ancillary benefits

Job summary

WorkSpace Interiors in Knoxville, TN, is seeking a Showroom Coordinator to maintain a polished showroom and deliver client-ready support. You will be the first point of contact for visitors and a key partner to leadership, coordinating events, travel, and communications with our external marketing partner.

You will manage showroom operations across locations and assist with onboarding, invoicing reminders, and ensuring a welcoming, professional experience for clients and guests.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• 1–2 years in office management, hospitality, event coordination, or customer-facing role.
• Valid driver's license for travel between showroom locations.
• Proficiency with Microsoft Office and clear written and verbal communication.

Responsibilities

• Keep the showroom clean, organized, and client-ready at all times.
• Coordinate events, meetings, and hospitality for clients.
• Answer calls and support leadership with calendars and travel arrangements.
• Support multiple showroom locations as needed.
• Assist with onboarding and team recognition efforts.

Skills

Microsoft Office

Organizational skills

Communication skills

Customer service

Education

High school diploma

Associate's degree preferred

Job description

WorkSpace Interiors is more than just a commercial furniture and services provider – we're a team dedicated to designing and furnishing spaces that foster connection, support collaboration, and drive success for organizations of all sizes. As a multi-year Steelcase Premier Partner offering a wide range of leading brands, we serve as a trusted advisor, guiding customers from ideation to occupancy to ensure their spaces work for them.

Our Culture

What truly sets us apart is our people. We believe that Success Begins Inside – not just for our clients, but for our team. Our culture is defined by five core values: Serving Others First; Being Truthful and Doing the Right Thing; Embracing Candid Conversations to Minimize Drama; Staying Tenacious and Results-Focused; Always Being a Lifelong Learner. Beyond the workplace, we believe in giving back. We actively support our team's involvement in local volunteer efforts and partner with organizations to strengthen our communities.

Job Purpose

The Showroom Coordinator is the first and lasting impression of WorkSpace Interiors. This role keeps our Knoxville showroom polished and client-ready, provides organized, proactive support to our leadership team, and serves as the primary point of contact for incoming calls. The Coordinator plays a hands‑on role in planning, coordinating, and helping host company and client events, and supports our other showroom locations as needed. This person also acts as our internal point of contact with WorkSpace Interiors' external marketing partner — sharing content, photos, and updates as directed.

Key Responsibilities

Showroom & Client Experience

• Keep the showroom clean, organized, and client‑ready at all times
• Prepare the space before client visits and reset it afterward
• Coordinate food, beverage, and hospitality touches for client meetings and visitors
• Manage showroom supplies, collateral, and vendor deliveries
• Provide showroom and hospitality support to our Tri‑Cities and Chattanooga locations as needed

Administrative & Executive Support

• Serve as the primary point of contact for incoming phone calls — answering, screening, and routing calls professionally
• Support leadership with calendars, scheduling, meeting notes, and follow‑up items
• Coordinate travel arrangements and event logistics
• Assist with new hire onboarding and team recognition efforts

Events & Marketing Coordination

• Plan, coordinate, and help host company and client events — from logistics through day‑of execution
• Act as the internal liaison to WorkSpace Interiors' external marketing firm, forwarding content, photos, and relevant information as directed
• Support internal culture initiatives, team celebrations, and client welcome touches

Clerical & Operational Support

• Manage incoming and outgoing mail and office errands
• Assist with invoice reminders and general document support as directed
• Maintain office and breakroom supplies and equipment
• Provide general administrative support across departments as capacity allows

Required Skills & Knowledge

Professional Skills

• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
• Strong organizational skills with the ability to manage multiple priorities independently
• Clear, professional verbal and written communication

Interpersonal Qualities

• A warm, welcoming presence — you treat every visitor like a VIP
• Dependable, punctual, and self‑directed
• Comfortable as the first phone and in‑person contact for the office

Qualifications

Education

• High school diploma or equivalent required; Associate's degree preferred

Experience

• 1–2 years in an office management, hospitality, event coordination, or customer‑facing role preferred
• Valid driver's license required for occasional errands and travel between showroom locations

Physical Requirements

• Ability to lift up to 30 lbs (receiving deliveries, staging furniture/materials)
• Ability to stand, walk, and move throughout the showroom for extended periods

Work Locations

Based in Knoxville, TN, with occasional support to our Tri‑Cities and Chattanooga showrooms as needed.

What We Offer

We invest in our people – starting with benefits that are rare in our industry.

• Health insurance (fully covered, no premium cost to you)
• Short‑term & long‑term disability (fully covered)
• Life insurance $20,000 (fully covered)
• 401(k) with company match

Additional Benefits

• Paid time off and holidays
• Dental and vision insurance
• Supplemental life insurance
• HSA
• Dependent Care FSA
• Additional ancillary benefits available