Showroom Operations Coordinator

Ifmanyc; New York (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Paid Time Off

Short/Long Term Disability

Equity awards

Job summary

Ifmanyc in New York is looking for a Showroom Operations Coordinator to oversee operational coordination for showroom environments. This role works closely with various teams to maintain high standards of functionality and design integrity.

The ideal candidate will have an associate’s degree, relevant experience, and strong organizational skills. Compensation ranges from $65,000 to $80,000 per year, with a full complement of benefits, including health insurance and paid time off.

Qualifications

• 2+ years of experience in operations coordination, facilities support, or project coordination.
• Experience working with vendors and cross-functional stakeholders in a fast-paced environment.
• Comfort operating in ambiguity and prioritizing tasks.

Responsibilities

• Support showroom readiness for client visits, events, and presentations.
• Coordinate relocations and transitions, including packing and vendor logistics.
• Assist with maintaining SOPs, asset records, and operational documentation.

Skills

Organizational skills

Planning skills

Time-management skills

Communication skills

Vendor coordination

Budgeting skills

Education

Associate’s degree in business or related field

Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

Job description

General Purpose

The Showroom Operations Coordinator provides end-to-end operational coordination and execution support for a global portfolio of showroom environments. This role partners closely with the Showroom Operations Manager and cross-functional stakeholders like Showroom Experience, Sales, Marketing, Design, Real Estate, IT/AV, Security, Facilities, vendors, and external partners to ensure showrooms operate at the highest standard of functionality, design integrity, and customer readiness. The Showroom Operations Coordinator helps deliver seamless installations, maintenance, transitions, and operational documentation—ensuring consistent brand experience and exceptional client readiness.

Essential Functions

• Showroom Operations (Day-to-Day)
  • Support showroom readiness for client visits, events, and presentations.
  • Ensure consistent execution of operational standards and escalate risks as needed.
  • Coordinate with local teams and manage recurring maintenance schedules.
• Relocations & Transitions
  • Coordinate relocations including packing, installation, vendor logistics, and site readiness.
  • Assist with communication and change management for sales teams and other resident associates.
  • Coordinate refresh and repair programs to minimize disruption.
  • Track work orders, vendor activity, and completion status.
  • Support reporting on program progress, costs, and upcoming needs.
• Installations & Product Support
  • Coordinate furniture mockups, pop-ups, and product installations.
  • Coordinate logistics, vendor scheduling, and staging readiness.
  • Partner with sales and design teams to support client and launch requirements.
• Asset Management & Disposition
  • Support furniture, technology, and appliance lifecycle processes (reuse, donation, recycling).
  • Coordinate logistics, maintain documentation, and update asset tracking systems.
• CMF Libraries & Asset Reuse
  • Coordinate CMF library installation, updates, and maintenance.
  • Support refreshes using repurposed assets, including logistics and documentation.
• Salesforce and CVF Support
  • Assist with rollout, training, and maintenance of the Client Visit Form (CVF).
  • Track enhancements and coordinate with Salesforce developers.
  • Coordinate multi-vendor repair projects; track progress and resolve scheduling issues.
  • Maintain service documentation and ensure timely completion.
• Security, Safety & Compliance
  • Support security operations, incident response, and standard procedures.
  • Assist with safety programs, training coordination, and audit readiness.
• IT, AV & Equipment
  • Coordinate maintenance of showroom technology.
  • Support troubleshooting and ensure readiness for presentations and hybrid use.
• Vendors & Budgeting
  • Coordinate vendors, scheduling, and service performance tracking.
  • Support budgeting, invoice tracking, and cost efficiency efforts.
• Cross-Functional Coordination
  • Collaborate with internal teams and external partners to ensure alignment and execution.
  • Maintain clear and consistent communication across stakeholders.
• Documentation & Systems
  • Assist with maintaining SOPs, asset records, and operational documentation.
  • Update SharePoint and tracking systems to ensure accuracy and accessibility.
• Additional Essential Functions
  • Performs additional responsibilities as requested to achieve business objectives.

Qualifications

Education/Experience

• Associate’s degree in business, facilities, operations, hospitality, project coordination, or related field; Bachelor’s degree preferred.
• 2+ years of experience in operations coordination, facilities support, showroom/retail environments, workplace services, event operations, or project coordination.
• Experience working with vendors, service providers, and cross-functional stakeholders in a fast-paced environment preferred.
• Experience supporting multi-site operations or regional/global programs strongly preferred.

Skills and Abilities

• Strong organizational, planning, and time-management skills; ability to manage multiple projects, deadlines, and dependencies.
• Demonstrated ability to coordinate across cross-functional teams and communicate clearly with internal and external partners.
• Excellent attention to detail with strong follow-through and documentation discipline.
• Comfort operating in ambiguity; able to prioritize quickly and elevate appropriately.
• Customer/client readiness mindset; commitment to maintaining a high standard of showroom experience and brand integrity.
• Working knowledge of facilities operations, vendor coordination, basic AV/IT readiness, and service request processes preferred.
• Proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint, SharePoint); comfort learning new tools (Salesforce CVF and related systems).
• Basic budgeting/invoice tracking and reporting skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $65,000.00 - $80,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification.