Showroom Concierge – Kitchen, Bath & Flooring

Bath & Floor Stiles; Gaithersburg (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

On-site showroom

Full-time position

Training provided

Growth opportunities

Job summary

Bath & Floor Stiles in Gaithersburg, MD is seeking a friendly Showroom Assistant to welcome walk-in customers, maintain the showroom, collect project information, and connect qualified opportunities with the Sales & Design team. This is a full-time, on-site role focused on exceptional customer service.

You will guide visitors through product lines, answer basic questions, manage CRM notes, and support scheduling, deliveries, and showroom operations with attention to detail and independence.

Qualifications

• 1–2 years in customer-facing roles.
• On-site showroom experience is a plus.

Responsibilities

• Greet showroom visitors and guide them through products.
• Collect contact information and project interests.
• Enter notes into CRM and coordinate with sales.
• Maintain showroom appearance and stock samples.
• Answer calls and schedule consultations.

Skills

Customer service

Front desk

English fluency

Organization

Independent work

Education

High school diploma

Tools

CRM

POS systems

Email

Job description

Bath & Floor Stiles in Gaithersburg, MD is seeking a friendly Showroom Assistant to welcome walk-in customers, maintain the showroom, collect project information, and connect qualified opportunities with the Sales & Design team. This is a full-time, on-site role focused on exceptional customer service.

You will guide visitors through product lines, answer basic questions, manage CRM notes, and support scheduling, deliveries, and showroom operations with attention to detail and independence.