Showroom Concierge & BMW Product Genius Training

Pacific BMW; Glendale (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Dental, vision and supplemental保险

401k with matching employer

Growth opportunities

Job summary

Pacific BMW in Glendale, CA is seeking a Dealership Greeter to provide a welcoming atmosphere for every guest. The role reports to the Sales Management Team and operates in a full-time, non-exempt capacity with a fixed hourly rate.

Responsibilities include greeting guests, guiding them to destinations, updating contacts in systems, and supporting lease-end data collection. This position offers growth potential and benefits.

Qualifications

• 1–2 years of retail or hospitality experience.
• Familiar with the BMW brand.
• Available for rotating schedule including weekends/holidays.
• Valid driver’s license with 3+ years clean record.
• Bilingual/multilingual preferred: Armenian, Cantonese, Mandarin, Korean, Thai, Spanish.

Responsibilities

• Greet and engage guests following Pacific BMW standards.
• Enhance the customer's visit by personalizing interactions.
• Ask whether the client has an appointment and direct them to the destination.
• Use mobile apps and computer software to update contacts.
• Collect data for lease-end appointments.
• Stay up to date with BMWNA features and specs.
• Troubleshoot the BMW iDrive system to assist clients with issues.
• Explain vehicle features and answer questions as needed.
• Train to become a certified BMW Product Genius.
• Thank clients for their business and inquire about visit satisfaction.

Skills

Retail experience

BMW brand familiarity

Flexible schedule

Driver’s license

Bilingual preferred

Job description

Pacific BMW in Glendale, CA is seeking a Dealership Greeter to provide a welcoming atmosphere for every guest. The role reports to the Sales Management Team and operates in a full-time, non-exempt capacity with a fixed hourly rate.

Responsibilities include greeting guests, guiding them to destinations, updating contacts in systems, and supporting lease-end data collection. This position offers growth potential and benefits.