Showroom Admin & Customer Experience Specialist

The Appliance Plug; Tampa, Northern (FL, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO (Paid Time Off)

Employee discounts on appliances

Advancement opportunities

Hands-on training

Job summary

The Appliance Plug, Tampa's premier appliance showroom, seeks a Receptionist/Administrative Assistant to greet customers, handle calls, and support daily operations. You will coordinate communications between departments, manage scheduling, and assist with orders and financing processes.

Ideal candidates have 1+ year in customer service or admin roles, strong communication, and a professional appearance. Tampa-based position with opportunities for growth and employee discounts.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service or administrative experience.
• Strong verbal and written communication skills; professional appearance.

Responsibilities

• Greet customers and visitors in a professional and welcoming manner.
• Answer incoming calls, text messages, and emails.
• Direct inquiries to appropriate department or advisor.
• Schedule appointments, deliveries, and service calls.
• Process paperwork, filing, scanning, and data entry.
• Maintain customer records in company systems.
• Assist with financing applications and warranty registrations.
• Monitor showroom appearance and reception area organization.
• Support management with administrative tasks.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Attention to detail

Problem-solving

Teamwork

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

CRM systems

POS systems

Inventory management

Microsoft Office

Job description

The Appliance Plug, Tampa's premier appliance showroom, seeks a Receptionist/Administrative Assistant to greet customers, handle calls, and support daily operations. You will coordinate communications between departments, manage scheduling, and assist with orders and financing processes.

Ideal candidates have 1+ year in customer service or admin roles, strong communication, and a professional appearance. Tampa-based position with opportunities for growth and employee discounts.