Parts Counter / Sales Associate

Appliance Man; Sandy (UT); On-site; USD 30,000 - 42,000; Full time

Job summary

Appliance Man in Sandy, UT is seeking a Sales / Parts Counter Associate to assist customers in-store and over the phone with appliance sales and parts, and to schedule service appointments. You will support the Service Manager and technicians, ring up sales, create invoices, check inventory, and handle light store duties.

Experience is a plus but not required; on-the-job training is provided. Basic computer skills and comfort with our POS software are essential to perform daily tasks.

Qualifications

• Experience is a plus but not required.
• Paid on-the-job training will be provided.
• Basic computer skills are important for this position.

Responsibilities

• Answering phones as a primary part of the role.
• Assist customers with parts orders and appliance sales.
• Help customers in-store with purchases and parts.
• Be trained to use the POS system for invoices, payments, and scheduling service appointments.
• Assist the Service Manager and technicians; perform light store duties.

Skills

Customer service

Multi-tasking

Phone sales

Tools

Point-of-Sale software

Inventory management system

Job description

Appliance Man is a locally owned small business. We are a retail store that sells major household appliances and parts. We also have a service department that provides in-home appliance repair.

We are looking for a candidate with excellent customer service skills to fill a full-time position for a Sales / Parts Counter Associate. This position will require excellent customer service and multi-tasking skills. You will be responsible for assisting customers in the store and on the phone with appliance sales, parts sales and scheduling service appointments. You will also assist the Service Manager and provide support for our Service Technicians.

Responsibilities

Answering phones is a very important part of this job. You will be helping customers who call the store in several ways:

• Help customers with parts orders
• Help customers with appliance sales

You will assist customers in the store with their purchases of appliances and appliance parts. You will be trained to use our Point-of-Sale computer system for ringing up sales, taking orders, creating invoices, checking inventory and scheduling service appointments. You will also assist in the store with light cleaning and other duties as needed.

Qualifications

Experience is a plus but not required. Paid on-the-job training will be provided. Basic computer skills are important for this position, you will be trained to use our custom Point-of-Sale software for creating invoices, taking payments, managing inventory and scheduling service appointments.