Customer Service Specialist - Flexible Hours & Growth

Mr. Appliance; Durham (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

Mr. Appliance is seeking a Customer Service Representative to be the frontline ambassador on support calls and service requests. You will handle inquiries, process orders, and assist with cross-selling and follow-up to ensure customer satisfaction.

Ideal candidates have at least two years of admin experience, strong writing and speaking skills, and the ability to work independently in a fast-paced environment. Benefits vary by location, with competitive hourly pay from $15 to $25.

Qualifications

• Minimum two years admin experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Team player who can work independently

Responsibilities

• Receive incoming calls in professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Skills

Admin experience

Communication skills

Data entry

Team player

Job description

Mr. Appliance is seeking a Customer Service Representative to be the frontline ambassador on support calls and service requests. You will handle inquiries, process orders, and assist with cross-selling and follow-up to ensure customer satisfaction.

Ideal candidates have at least two years of admin experience, strong writing and speaking skills, and the ability to work independently in a fast-paced environment. Benefits vary by location, with competitive hourly pay from $15 to $25.