Shop Team Leader - Growth, Perks & Impact

Potbelly Sandwich Works; Waxahachie (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) with company match

Flexible Schedule

Commuter Benefit

Employee Assistance Program

Paid Time Off

Discount Program

Career growth opportunities

Job summary

Potbelly Sandwich Works in Waxahachie, TX is seeking an Assistant Manager to co-lead the shop with the General Manager. You will train, coach, schedule, interview, and develop teams while maintaining standards and customer service. This role requires leadership in a fast-paced kitchen environment and strong communication.

We offer competitive pay, comprehensive benefits, and opportunities for career growth. Applicants must meet food safety requirements and be able to work 45+ hours per week.

Qualifications

• You are at least 18 years of age.
• Minimum of at least 2 years management experience in either a restaurant or retail environment preferred
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for a Leader role
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• You have strong written and verbal communication skills
• You enjoy problem-solving
• You're able to maintain deadlines and prioritize while running an effective shift
• You have strong organizational skills and the ability to multitask
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You are able to build and develop strong teams and handle conflict resolution
• You have strong interviewing skills
• You're able to write effective schedules and maintain labor goals
• You have knowledge of Microsoft Office
• You have strong organizational skills and the ability to multitask
• You have a strong business acumen
• You're able to stand/walk for 8-9 hours or as needed
• You have the ability/stamina to work a minimum of 45 hours per week
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
• Open availability preferred

Responsibilities

• Train, coach and develop Potbelly Associates and Shift Leaders
• Effectively interview and recommend the hiring of Associates, Certified Trainers and Shift Leaders
• Develop and maintain a Good Vibes culture that fosters strong attraction & retention
• Effectively schedule Associates, Certified Trainers and Shift Leaders
• Update communication board with critical shop information
• Attend regularly scheduled meetings
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
• Assists General Manager with the control of cost of goods, variances and inventories within the shop
• Control assigned P&L line items
• Ability to maintain deadlines and prioritize while running an effective shift
• Comply with health and safety standards for food, cleanliness and safety
• Effectively handle customer complaints/issues
• Other duties as assigned

Skills

Management experience

Food safety certification

Customer service

Communication skills

Problem solving

Scheduling

Multitasking

Labor cost control

Kitchen environment

Organizational skills

Microsoft Office

Tools

Microsoft Office

Job description

Potbelly Sandwich Works in Waxahachie, TX is seeking an Assistant Manager to co-lead the shop with the General Manager. You will train, coach, schedule, interview, and develop teams while maintaining standards and customer service. This role requires leadership in a fast-paced kitchen environment and strong communication.

We offer competitive pay, comprehensive benefits, and opportunities for career growth. Applicants must meet food safety requirements and be able to work 45+ hours per week.